Catering Supervisor

Job Introduction

As a Restaurant & Coffee bar Supervisor at Sodexo working in Holyrood, Edinburgh, you will be a warm welcomer and give the right first impression. Working in our main restaurant and coffee bar, delivering excellent service to our customers by improving the quality of life for those who we serve. Your dedication to customer service brings a smile and makes a meaningful impact on others. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

Package Description

• 40 hours per week 
• £13.45 per hour
• Many employee benefits, rewards and recognition

What you’ll do: 

• Be a vital part of the Front of house operation by supervising and ensuring our restaurant and coffee bar runs smoothly and efficiently on a day to day basis
• Provide excellent customer service with a dedicated and helpful approach 
• Be responsible for the opening and closing of the restaurant and coffee bar, ensuring all procedures are followed according to company policy.
• Manage stock inventory effectively
• Use innovation and upselling skills to engage the team to drive sales in line with targets
• Work with the wider catering team in order to provide excellent customer service
• Adhere to all H&S regulations (Such as food safety, allergen awareness, COSHH and HACCP regulations.)
• Improve the quality of life for those we are serving

What you bring: 

• · You will be able to comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place.
• · You will ensure that all relevant checklists have been completed, adhered to and updated as required.
• · You will ensure that sufficient staffing levels are in place at all times to ensure that the retail areas run as smoothly as possible
• · Experience with Cash Reconciliation
• · You can ensure high standards of personal performance, hygiene, appearance and cleanliness at all times
• · You can communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexo provide.
• · You will participate in any necessary training and team meetings as required to complete job responsibilities to the Company’s and Client’s standards e.g. health & safety, food hygiene.
• · You can work as a team to promote harmonious working relationships within the Sodexo team
• · Experience with reporting customer complaints or compliments and taking some remedial action if at all possible.
• · You will report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such or advice as may be appropriate.
• · You can comply with all Sodexo Company policies/procedures and client site rules and regulations

Package Description

• 40 hours per week
• Monday to Friday
• £13.45 per hour 

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is EH99 1SP

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.