Catering Operations Manager

Job Introduction

We are currently looking to recruit an excellent and experienced Catering Operations Manager to join a key client of ours in our corporate services segment. This role is required to run the catering operations and provide key support to our Operations Manager.

If you are an established Catering Operations Manager with a corporate HQ background, we want to hear from you!

This fantastic opportunity would suit an experienced Catering operations professional with a good feel for high standards service and exceptional customer experience in a corporate HQ setting. The location will be based in Cambridge. You should have solid, proven experience in a similar role and a passion for fresh and exciting food offer. To do well in this role, you should have exceptional leadership skills to lead the team.

It’s a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

You will be passionate about food and hospitality whilst wanting to use your innovation skills, making a real difference in people’s working day.

Role Responsibility

• Managing the Catering and Hospitality team to support and deliver a 5* quality of service
• Drive consistency across all catering outlets and hospitality and events, ensuring the team take ownership of the standards defined.
• Deliver the expected P&L by managing costs and driving top line growth.
• Work closely with the catering and hospitality teams supporting the development and implantation of the ‘Best of class’ service.
• To liaise with the Conference and Events to organise and coordinate all aspects of the catering including space, set up, hospitality, ensuring overall management of events and functions from start to finish.  To liaise with internal and external stakeholders to ensure that all catering and hospitality events are carried out in accordance with customer requirements, site and SHE compliance
• To understand a clear brief provided by the organiser
• Linking services together seamlessly – hospitality, meetings and events, facilities, Clients (including AZ Stakeholders), customers, suppliers and supply partner colleagues
• The nature of this role and the service delivery expectations means that this role requires flexibility in working patterns to accommodate the business demands

For a full list of responsibilities please view the attached job description

The Ideal Candidate

• Previous experience of Catering and Hospitality management 
• Extensive retail experience 
• Operational knowledge, skills and experience in a multi outlet facility 
• Understand Great place to work and Quality of life service deliver and how it impacts their customers
• Strong organisational skills, ability to prioritise & manage complex projects 
• Attention to detail and a can-do attitude
• Excellent interpersonal skills, with an ability to work with people at all levels and across functions
• Proven experience in building Client rapport 

Package Description

£48,000pa - £52,000pa + excellent bonus & benefits

Location: AstraZeneca, Cambridge CB2 

Permanent

Work Pattern – 40 hrs pw Monday to Friday with flexibility required depending on business needs

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process