Catering Manager

Job Introduction

Are you a Catering services professional ready to lead a dynamic food service operations team and create an exceptional dining experience?

Sodexo is seeking talented Catering Manager to join our diverse and dedicated team in London!

You'll have the chance to showcase your management expertise, innovate ideas, and contribute to our commitment to excellence in food service! Serve incredible food (with extra perks on the side).

Purpose of the Job:

The Catering Manager leads the delivery of high-quality catering services, ensuring profitability, client satisfaction, and compliance with food safety standards. The role involves driving growth, managing budgets, optimizing service delivery, and leading a team to meet operational goals.

Key Responsibilities:

• Sales & Client Growth:

  • Increase sales by 5% through promotions and value-added services.
  • Develop client relationships to retain business and attract new clients.
  • Ensure consistent service quality, meeting or exceeding KPIs.

• Financial Management:

  • Own P&L, ensuring revenue targets are met and costs are controlled.
  • Monitor financial performance and implement cost-saving measures.
  • Provide timely financial reports and forecast accurately.

• Team Leadership & Development:

  • Recruit, train, and manage staff, ensuring a motivated and high-performing team.
  • Conduct performance reviews and offer coaching for continuous development.
  • Foster a positive work environment and promote Sodexo’s values.

• Operational Excellence:

  • Ensure timely and efficient service, meeting all catering requirements and safety standards.
  • Manage costs, including labor and supplies, in line with the budget.
  • Conduct food safety and HSE audits, addressing issues promptly.

• Compliance & Safety:

  • Ensure compliance with health and safety, food safety, and hygiene regulations.
  • Maintain safe working conditions and oversee equipment maintenance.

Accountabilities:

• Financial Performance:

  • Manage the catering department’s budget, P&L, and overall profitability.
  • Drive revenue growth and implement efficiency improvements.

• Quality & Service:

  • Maintain food quality and presentation, ensuring customer satisfaction.
  • Achieve consistent results through service audits and corrective actions.

• Client & Stakeholder Relationships:

  • Build strong client relationships and maintain positive feedback.
  • Ensure all service level agreements are met.

Person Specification:

Essential:

• Experience:

  • Proven experience in catering management, P&L responsibility, and team leadership.
  • Strong knowledge of food safety regulations and operational management.

• Skills:

  • Strong financial management and budgeting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and make quick decisions.

• Qualifications:

  • IOSH Managing Safely and Food Safety qualifications (or equivalent).

Package Description

Lead the way and build comfortable future.

Catering Manager , London

Monday - Friday
40 hours per week

£45,000 - £55,000 per annum (DoE) + Sodexo Benefits

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.