Casual Retail Team Leader at Newcastle United Football Club
Job Introduction
Sodexo Live! are currently looking to add to our casual Retail Catering team at St. James' Park to deliver a world class guest experience. We are looking for passionate, enthusiastic, and motivated individuals to join our team.
Job responsibilities
- Managing stock and cash
- Lead and support your team throughout the shift,
- Hygiene and Food Safety
- Monitor the service of all alcohol beverages
- Welcoming guests, taking orders and serving beverages to guests
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
- Check opening stock on nominated catering outlet
- Document any alterations on Team Leaders stock sheet (sign your name)
- Ensure the stand manager checks and signs all relevant documentation
- Brief all your Catering Team prior to service
- Look after and support your team throughout the shift, reporting any incidents to senior management and/or HR
- Complete stock sheets
- Carry out stock checks at designated times
- Check catering outlet at end of service for cleanliness and ensuring any subsequent cleaning required is completed
- Any other duty that is of a reasonable request
What we are looking for
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player with an ability to resolve conflict and take criticism
- Good attention to detail and punctuality
- Being proactive is key
- Experience within a hospitality, catering or bar setting
- Experience leading a team
All individuals must work in complete adherence to the company procedures set by Sodexo Live! and Newcastle United.
About the Company
Sodexo Live! is offering exciting opportunities to work at top venues delivering the highest standard of events across the country. As a company we provide catering on behalf of our clients at prestigious sites and events including Ascot Racecourse, The RHS Chelsea Flower Show, Brighton AMEX Stadium, Edinburgh Corn Exchange, Goodison Park and many more.
To help us deliver the highest quality service we are looking for passionate, enthusiastic and motivated individuals to join our team. We have a range of positions available to set you off on the right track within Sodexo, so step up to the mark, be more than a spectator and become a part of our team.