Café Manager

Job Introduction

Sodexo Live! have a fantastic new opportunity for an experienced Café Manager to join our team based at The Royal Air Force Museum in Hendon.

At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.

This is a busy varied role, and your focus will be to ensure the effective operation of Café’s on site and support where necessary through the provision of team management and service delivery. Reporting directly into our General Manager, you will manage a small team ensuring the Café and FOH always run smoothly.

We are looking for a positive, passionate, enthusiastic, and motivated Cafe Manager who is skilled in customer experience, good at situational decision making and has a great eye for detail. You will thrive on a challenge and have strong interest in really making a difference. This is an amazing opportunity to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. You would be part of a highly supportive team.

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us! 

Role Responsibility

• Responsible for managing standards and quality across all area of the Café's and Front of House operation
• Work collaboratively with other Supervisors and team to develop the Café product and standards of service
• Effectively manage the Front of House service team, ensuring that all daily departmental procedures are followed
• Train and develop team members in an engaging and supportive manner
• Manage daily takings, adhering to company credit, cash and purchasing policies at all times
• Comply with all Company policies, procedures and statutory regulations, including human resources, health and safety, safe working practices, hygiene, cleanliness, fire and COSHH
• Deputise in the absence of the General Manager

For a full list of responsibilities please view the attached job description

The Ideal Candidate

Essential

• Proven consistent experience at café management level within a high-volume restaurant/cafe environment
• Able to communicate effectively
• Strong organisational and leadership skills
• Cash handling experience
• High standards of personal presentation
• Foundation certificate in Food Safety and Health & Safety
• IT skills

Desirable:

• Personal Licence
• Good level of food and wine knowledge
• Coaching skills
• Training techniques
• Good awareness of industry standards

Package Description

£35,000pa + great benefits

Royal Air Force Museum, Hendon

Permanent

Work Pattern - 40hrs pw 5/7 to include weekends on a rota basis 9.00-17.30

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process