CSR, Social Value and Communications Lead.

Job Introduction

We are recruiting a CSR, Social Value and Communications Lead who will create, maintain, and improve the safety, waste, environmental and sustainability aspects of the Sodexo service offering by ensuring that all relevant policies, practices, and legislation are followed to deliver full compliance and best practice. You will be part of a successful team on a growing account with real opportunities for individuals to enhance, progress and grow their career.

Working with the client and account team, supporting the design and delivery of sustainability activities and projects ensuring that the execution meets their sustainability objectives, targets, and commercial realities. 

This is someone who will drive innovation and propose fully costed ideas in an agreed format for presentation to clients. On approval, create a delivery programme and oversee completion of projects. 

CSR, Social Value and Communications Lead will work towards finding new, innovative, and economically reductive ways to stay environmentally friendly and compliant with legislation 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Role Responsibility

• Ensure that sustainability is a key element of a Sodexo's services to the client and identify where to focus our efforts.
• Be responsible for communicating these, along with any associated programmes to the Account team. 
• Gather and collate data from supporting software such as waste management, carbon impact and social value activities and enter them into the agreed portal to calculate our social value impact and carbon footprint. 
• Lead with the design, development, and creation of a social value activities calendar
• Lead with all communications with the client for the account including social media e.g., Yammer, LinkedIn, Twitter, Tik Tok etc to promote and share activities conducted by the account team. 
• Prepare PowerPoint presentations for monthly, quarterly, and bi-annual client meetings include strategy workshops, compiling videos of activities where required. 
• Manage and support administration activity on behalf of individual management team members  
• Write & distribute communication on behalf of the account team. 
• Coordinate and liaise with both internal and external resources  
• Work with various country contacts to obtain information as required to meet deadlines 
• Improve performance in line with the Sodexo Better Tomorrow Plan and Carbon Net Zero Roadmap 
• Implement and manage environmental and sustainability polices 
• Perform complex administrative activities and substitute for other team members (absences/sickness)  
• Plans in activities according to contractual timelines and governance obligations.  
• Constantly raises the standard and quality of work, benchmarking against best practice.  

Full Job Description Attached

The Ideal Candidate

Essential Skills 

• Ability to design and create professional PowerPoint presentations to an exceptionally high standard  
• Excellent organisational and time management skills, ability to plan and deliver objectives within an agreed timeframe.
• Proficient with Microsoft office applications (including Outlook, Word, Excel, Adobe, PowerPoint).  
• Exceptional written and spoken English language skills – spelling and grammar is key 
• Able to prioritise workload effectively.   
• Is thorough and shows attention to detail. 
• Able to proof-read and edit documentation  
• Ability to work on their own and effectively as part of a team 
• Makes appropriate decisions - able to analyse problems and propose suitable solutions.  
• Takes responsibility when needed.   
• Acts with initiative.   
• Demonstrates energy and enthusiasm.  Seeks opportunities to develop self.  
• Responds helpfully and courteously to requests for information or help in a timely manner.  
• Communicates effectively and is a good listener.   
• Makes a confident contribution in all situations. 
• Proactive 
• Ability to be resilient and adaptable  
• Excellent communication, organisational and administration skills.  

​Experience Required: 

• Experience of corporate and operational environmental management and EMS Systems 
• Effective communicator with the ability to influence and advise colleagues at all levels 
• A methodical and analytical approach to long term challenges, the ability to identify objectives and develop strategies to address them 
• Knowledge of and passion for sustainable innovation and change management 
• Requires min. 3 years of experience in the field or in a related area. 
• Experience of corporate social responsibility requirements 
• Previous experience in multi-country or multi-cultural teams would be an advantage  
• Have worked in an environment where confidentiality is important  
• Proven experience within a similar role, working with an extremely busy team and with very high standards 
• Demonstrates discretion and ability to deal with confidential issues 

​Desirable, but not essential 

• Power BI knowledge 
• Knowledge of climate change and carbon management. 
• Experience of facilities management. 
• Degree/HND level qualification in Environmental Science or Management 
• Knowledge of environmental issues surrounding the food & IFM industry 
• Subscription to an environmental affiliation such as IEMA 
• Knowledge of waste and contractor management 
• Experience working with local community groups and charitable organisations 

The successful applicant will be required to undergo an Adverse Finance Check and a Standard Disclosure Check.

Package Description

Competitive salary of £33,000 - £36,000 depending on experience plus travel expenses 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

This is a hybrid role with approximately 3 days a week at sites throughout England and occasional overnight stays.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.