CMDB Analyst
Job Introduction
Configuration Management Database(CMDB) Analyst
Would you enjoy working in a large, varied IT estatesupporting a wide range of IT infrastructure and technologies?
As a Configuration Management Database (CMDB) Analystat Sodexo, you'll support the management of physical and software IT assets toguide our daily and long-term strategic management of our ITenvironment. In this role, you will not only manage the CMDB, but alsoensure data integrity and ongoing development of the function as you look tointroduce new tools and technologies to increase efficiency and reliability.This is a great time to embrace this challenge, as this work is key toachieving our global strategic goals, and you will be pivotal in implementingnew ways of working that will benefit the entire Tech, Data and Digitaldepartment.
What you’ll do:
- Provide insight to varied stakeholders about our IT infrastructure and technologies, including physical IT assets, software licenses and warranties
- Manage daily requirements for the CMDBs and CMS - data input, changes & updates, corrections and reports
- Collaborate with different core IT teams to manage assets and the relevant reporting for these
- Develop and enhance reports and dashboards relating to the CMDB and CMS to support audits, certifications and governance
What you bring:
- Proven experience in IT asset management and understanding of configuration management processes and data
- Knowledge and ideally certifications in ITIL IT service management
- Strong skills in Microsoft products, particularly Excel
- The ability to work with large data sets using different analytical methods
- Great communication skills, both written and verbal, to connect with a range of stakeholders on various requirements
What we offer:
Salary + Bonus + Excellent BenefitsPackage
Working with Sodexo is more than a job; it’s a chanceto be part of something greater. You’ll belong in a company and team thatvalues you for you; you’ll act with purpose and have an impact through youreveryday actions; and you’ll be able to thrive in your own way. In addition, weoffer:
- Flexible, dynamic and inclusive work environment
- Fantastic Flexible Benefits
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
Ready to be part of something greater? Apply today!
