Business Support Coordinator

Job Introduction

There’s nowhere better than The Good Care Group to grow your career.  We are a leading provider of live-in care services in the UK, helping people live the best life they can in the comfort of their own homes.  Quality is at the centre of everything we do.  That’s why we’re rated as 'Excellent’ for care and support by the Care Inspectorate in Scotland and ‘Outstanding’ by the CQC in England.  

We are looking for a Business Support Coordinator to join our growing team based in Edinburgh, working at the very heart of the team in Scotland and liaising with colleagues across the organisation.  As the first point of contact for visitors to our office as well as for Carers and clients over the phone, you’ll enjoy connecting and engaging with others, as well as having excellent organisational skills.

Why we think there’s nowhere better:

• Hybrid working split between home and office base in Edinburgh
• Award winning innovative software and processes
• Supportive team and management 
• Great place to build skills with development opportunities across the Sodexo Group
• Free, confidential Employee Assistance Programme
• Cycle to work scheme

Role Responsibility

• General office management, ensuring adequate stocks of basic necessities, office stationery and cleaning supplies
• Managing the upkeep of the office environment and incoming and outgoing post
• To act as the point of contact for any health and safety and environmental issues in relation to the office
• Monitoring and reporting on Carers’ registration with the SSSC
• Answering incoming calls and dealing with a wide variety of queries from Carers, Care Managers and Clients
• Liaising with Care Managers to ensure that correct documentation is in place for new client placements
• Supporting the Registered Operations Manager with auditing documentation for the region and ensuring we are fully compliant​​

The Ideal Candidate

We’re looking for:

• Experience in office management
• Excellent communication skills
• Strong organisational skills with the ability to prioritise effectively 
• Ability to work at a fast pace, responding to requests in a timely manner
• Good knowledge of the care sector
• IT literate; able to use google workspace, word, excel, laptop and tablet functions 

If you’re as passionate about quality and service as we are, this is a great opportunity to grow and develop in a thriving business which is also part of Sodexo’s homecare business.  This role is full time with an office base in Edinburgh.

“By submitting your details, you acknowledge that The Good Care Group is collecting, processing and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice"

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process