Business Intelligence Administrator

Job Introduction

Are you detail‑driven, analytical, and passionate about turning data into actionable insights? We’re seeking a Business Intelligence Administrator to join our dynamic team. In this pivotal role, you will support the Business Intelligence Manager (BIM) with the administrative aspects of the department’s daily operations, ensuring smooth and efficient workflows.

As a key member of the Business Intelligence Department, you’ll take the lead in compliance assurance, data collation, and analysis, providing vital support to managers at all levels across the establishment. Your work will help shape informed decision‑making, strengthen compliance standards, and drive operational excellence.

Join Sodexo and be part of something greater. 

You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Coordination of the process for prisoner complaints and organising Internal Complaints Committee
• Coordination of the Incident report process ensuring all actions and outcomes are addressed and recorded
• Coordination of the local prisoner property compensation claims
• Collation and assurance of data and information for various daily, weekly and monthly performance reports
• Provide assistance  with the handling of all  requests for  information under Freedom of Information (Scotland) Act 2002, Environmental information (Scotland) regulations 2004 and Data Protection Act 1998.
• Monitor compliance for the prison records system and CMS
• Minute taking at management meetings
• Provide support to maintain the archive store(s) in line with all relevant policy and the Data Protection Act
• Ensure all audit action plans are monitored and regularly updated with outcomes
• Be part of a multi-tasked team to provide a service to the prison as a whole. This will include providing relief cover for other administrators as required
• Undertake duties as required that will contribute to the effective operation of the prison

Please see attached job description for further information regarding the role requirements

The Ideal Candidate 

Essential

• IT literate  with excellent working knowledge of Microsoft Office including Excel, Word, Visio and Outlook
• Ability to effectively prioritise and work in a fast paced environment ensuring all deadlines are met
• Excellent numerical, investigative and analytical skills with the ability to interpret and report on data / information
• Previous experience in an administrative role
• Competent in all aspects of administration including minute taking

  Desirable

• Previous experience of working in a custodial environment
• Working knowledge of relevant criminal justice/ prison legislation, standards and knowledge of the wider criminal justice system
• Previous experience of working in a compliance role

Package Description

£24,570

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. 

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. 

For further details regarding our Sodexo benefits please see attached.  

Ready to be part of something greater? Apply today! 

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.