Community Host/ess

Job Introduction

As a Community Host/ess at Sodexo Shell Tower, London you will go beyond the norm to create an environment, where customers are taken on a journey that will leave a lasting positive impression. As an ambassador for Shell and Sodexo you will showcase this high-performing team in a prestigious corporate setting where the 'One Team' culture is evident and actively followed. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.  

What you’ll do: 

• Be approachable, warm, and friendly, supporting, and welcoming Shell employees to their impressive workplace as they connect with their teams. This includes conducting site induction tours and supporting events.
• Ensure the setup, upkeep, and maintenance of all meeting rooms/areas is to a high standard, including maintaining a working knowledge of all communication equipment to provide any AV first-line support and liaising with wider Sodexo teams as required.
• Comply with all Company and Client guidelines, policies and procedures, and statutory regulations.
• Report any complaints, compliments, incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities to the line manager, taking appropriate action where practicable and ensuring all recordings are accurate.
• Ensure that any administration, emails, diaries, and reports are kept up to date and accurate and timely reports are available.

What you bring:  

• A proactive customer-focus approach with a can-do attitude, an exceptional eye for detail and a willingness to deliver a 5* business service to the staff and visitors of Shell London Campus.
• A desire to grow and progress and a willingness to learn and understand Shell systems e.g., Condeco, SNOW, AV, Blue runner, and support users in day-to-day needs.
• Great Organisational Skills and the ability to work on own initiatives and as part of a wider service team to deliver a seamless service throughout the Shell London Campus.
• Experience in a multi-service environment and team.
• Excellent communication skills, both verbal and written, and good IT skills and knowledge

What we offer:  

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, with a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Sodexo reserves the right to close this advert early if we receive a high number of applications

Package Description

Do you enjoy meeting people, being welcoming, and making that all-important first impression, if so we have the role for you! 

• 40 hours per week
• From £13.93 per hour
• Working:  Monday to Friday 7am - 3.30pm or 9:30am - 6pm. There may be occasional evening work, therefore flexibility in working   hours is necessary. 
• Central London location, very close to transport links and underground within minutes' walk.
• Complimentary access to the Shell Centre's brand new Gym facilities, with views over Jubilee Gardens and the London Eye.  You'll be given free access to unlimited classes, Fitness and well-being advice, showering facilities and subsidised PT AND Physio sessions!
• On-site, personal locker and bicycle storage
• Cycle to work scheme available post probation (3 months)
• Kitchenettes to utilise for all Sodexo staff, including Microwaves, Fridges and hot/cold zip taps!

About the Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.
• We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
• We’re a ‘ban the box’ employer, which means we don’t ask people to disclose their convictions unless the role needs a security check. 
• We recognise the potential of people with convictions in the job market. Helping those with a criminal history securing employment is not only critically important for the individuals themselves but can also be hugely beneficial for wider society. Offering second chances can be an effective investment in local communities and a great solution for local skills and labour market needs. 

Click here to read more about what we do to promote an inclusive culture.