Business Analyst

Job Introduction

Sodexo’s Supply Management function has commenced a Data and System Transformation Program with the objective to deliver world class business processes and supporting tools to the teams delivering activity across our supply chain. We want to transform the data and technical capability available to our Supply Management function to enable them to deliver a world class function.

To enable us to advance on this journey we’ve created a position for an experienced Business Analyst with a real passion and appetite to improve business processes, you’ll work as part of the core team designing and delivering new processes and technology solutions.

Navigating Sodexo’s matrix organisation on a global scale won’t come without its challenges, you’ll need to be able to build relationships and your internal networks quickly, be organised and delivery focused and have a positive, flexible and can do attitude to your role. Previous experience working on a global scale or within a Supply Management function would be a huge advantage.

You’ll have the opportunity to take the lead on capturing current and future state requirements, act as a conduit between business stakeholders and technology providers and deliver solutions through agile methodology. This is a global transformation programme designed for maximum impact and reach giving you an unrivalled opportunity to showcase your capabilities, take ownership and demonstrate your accountability whilst enhancing your skillset and developing your project exposure.

Role Responsibility

• Documentation of user requirements and future ways of working to enable business change and new system implementations.
• When delivering agile projects, produce User Stories if required on behalf of the Product Owner.
• Develop business requirements and objectives, involving all relevant stakeholders and Subject Matter Experts.
• Work with solution architects to ensure the requirements are aligned to and can be accommodated by the solution architecture (system, data and business).
• Contribute to the management of risks on the Program ensuring any possible risks are raised and documented.
• Demonstrate strong stakeholder management skills and ensure agreed governance and reporting is followed.
• Create and maintain comprehensive documentation, adhering to Sodexo standards.
• Be involved in the development of software as required (i.e. as a member of an agile scrum delivery team), ensuring requirements are understood throughout prototyping.
• Work with development team to understand where systems will not deliver and ensure suitable business processes can be adopted.
• Take a lead role in the UAT testing of any new systems and ensuring that requirements are met.

The Ideal Candidate

What’s essential:

• You’ll have exceptional analysis skills and experience of working with multiple stakeholders to capture business process, document future state requirements and support the business transition to a new way of working.
• You’ll bring proven business analysis and improvement experience and be able to review and advise on suitable changes to streamline processes.
• You’ll have excellent stakeholder management skills, working across teams and all levels of stakeholders and be able to work with virtual teams across multiple functions being sensitive to different cultures
• You’ll be able to bring a logical and analytical approach to work, tailor communications as appropriate and have brilliant presentation skills.
• Excellent use of MS Office Suite, Project, Visio, Excel and PowerPoint.

Where we can be flexible:

• Previous experience working in Agile delivery teams using Scrum or Kanban is not essential but is a distinct advantage.
• Experience of supply chain business processes helpful
• Fluency in English, French is a plus

Package Description

£50,000 pa

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, Defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.