Business Analyst - 12m FTC

Job Introduction

Sodexo’s Supply Management function has commenced a Data and System Transformation Program with the objective to deliver world class business processes and supporting tools to the teams delivering activity across our supply chain. We want to transform the data and technical capability available to our Supply Management function to enable them to deliver a world class function.

To enable us to advance on this journey we’re recruiting for an experienced 12m FTC Business Analyst with a real passion and appetite to improve business processes, you’ll work as part of the core team designing and delivering new processes and technology solutions.

Navigating Sodexo’s matrix organisation on a global scale won’t come without its challenges, you’ll need to be able to build relationships and your internal networks quickly, be organised and delivery focused and have a positive, flexible and can do attitude to your role. Previous experience working on a global scale or within a Supply Management function would be a huge advantage.

You’ll have the opportunity to take the lead on capturing current and future state requirements, act as a conduit between business stakeholders and technology providers and deliver solutions through agile methodology. This is a global transformation programme designed for maximum impact and reach giving you an unrivalled opportunity to showcase your capabilities, take ownership and demonstrate your accountability whilst enhancing your skillset and developing your project exposure.

Role Responsibility

• Documentation of user requirements and future ways of working to enable business change and new system implementations.
• When delivering agile projects, produce User Stories if required on behalf of the Product Owner.
• Develop business requirements and objectives, involving all relevant stakeholders and Subject Matter Experts.
• Work with solution architects to ensure the requirements are aligned to and can be accommodated by the solution architecture (system, data and business).
• Contribute to the management of risks on the Program ensuring any possible risks are raised and documented.
• Demonstrate strong stakeholder management skills and ensure agreed governance and reporting is followed.
• Create and maintain comprehensive documentation, adhering to Sodexo standards.
• Be involved in the development of software as required (i.e. as a member of an agile scrum delivery team), ensuring requirements are understood throughout prototyping.
• Work with development team to understand where systems will not deliver and ensure suitable business processes can be adopted.
• Take a lead role in the UAT testing of any new systems and ensuring that requirements are met.

The Ideal Candidate

What’s essential:

• You´ll have exceptional analysis skills and experience of working with multiple stakeholders to capture business process, document future state requirements and support the business transition to a new way of working
• You´ll have Strong skills in Process Mapping and Business Process Reengineering
• You’ll bring proven business analysis and improvement experience and be able to extensively analyse business processes and workflows, review and advise on suitable changes to streamline processes.
• You’ll have excellent stakeholder management skills, working across teams and all levels of stakeholders and be able to work with virtual teams across multiple functions being sensitive to different cultures
• You’ll be able to bring a logical and analytical approach to work, tailor communications as appropriate and have brilliant presentation skills.
• Experience of supply chain business processes is required
• Excellent use of MS Office Suite, Project, Visio, Excel and PowerPoint.

Where we can be flexible:

• Previous experience working in Agile delivery teams using Scrum or Kanban is not essential but is a distinct advantage.
• Fluency in English, any other European Language is a plus

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.