Assistant Operations Manager

Job Introduction

• 5 days out of 7
• 40 hours per week 
• Between £33,000 and £35,000 per annum  

Asan Assistant Operations Manager based in Manchester, you will support the General Services Manager in delivering high-quality, cost-effective, and compliant Integrated Facilities Management (Soft) services. You’ll oversee third-party contractors, manage service performance against KPIs, and lead a team of supervisors to deliver exceptional results while promoting a positive safety culture. You’ll ensure all staff are fully trained and compliant with statutory, legislative, and client-specific requirements, while driving continuous improvement, innovation, and strong client relationships through regular reviews and engagement. 

If you’re passionate about operational excellence andpeople leadership, we’d love to hear from you.

What you'll do: 

• Lead and inspire your team to deliver exceptional, compliant services that exceed client expectations and hit every KPI.
• Partner with the General Services Manager to drive innovation, continuous improvement, and operational best practice.
• Build strong relationships with clients and third-party providers, delivering cost savings and outstanding service levels.
• Champion safety and compliance, ensuring a zero-harm culture and audit-ready operations at all times.
• Manage budgets smartly, finding efficiencies and delivering financial targets without compromising quality.
• Stay agile and responsive, adapting quickly to changing business needs while ensuring seamless service delivery.

What you'll bring:

• Proven experience in Integrated Facilities Management (IFM), ideally with strong soft services expertise and operational management experience (GMP or FMCG preferred).
• Inspirational leadership and people management skills, with the ability to energise and engage teams to deliver exceptional results.
• Strong financial acumen, confident in interpreting and using financial data to inform decisions and drive performance.
• Excellent communication skills and a track record of building profitable, long-term client relationships, including managing multi-site contracts.
• Broad commercial FM knowledge, awareness of industry trends, and experience leading key business initiatives.
• IT proficiency (Microsoft and financial systems) and an IOSH or equivalent health and safety qualification.

What we offer: 

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values you for you;you’ll act with purpose and have an impact through your everyday actions; andyou’ll be able to thrive in your own way. In addition, we also offer arange of resources, rewards, and benefits for our colleagues and theirfamilies:

• Unlimited access to an online platform offering mental health and well-being support. 
• An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement. 
• Access to a 24-hour virtual GP Service 
• The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family). 
• Save for your future by becoming a member of the Mercer Aspire Pension Plan. 
• Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools. 
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. 

Ready to be part of something greater? Apply today andstart your journey with Sodexo! 

Sodexo reserves the right to close this advert earlyif we are in receipt of a high number of applications.