Assistant Manager

Job Introduction

As a CRL Assistant Manager at Sodexo in HM Navel Base, Portsmouth, you'll support the CRL Manager with the performance of the catering operation across multiple outlets, identifying opportunities to deliver the CRL plan and Sodexo’s long-term priorities. You will focus on our people and help build an environment that allows the team to shine, enabling them to deliver amazing customer moments and drive the lived experience and ensure compliance with relevant legislation, client contractual obligations and company standards, whilst operating within budget.

Key Accountabilities

• Team, Leadership – lead by example. Role model the company values and behaviours, team spirit, service spirit and spirit of progress, at all times to colleagues, customers and clients. Provide clear direction on all aspects of CRL and champion effective communication. Assist with the recruitment, training, and development of the team.
• Risk, Governance, and Compliance – ensure a culture of health and safety is present and maintained at all times, using the appropriate reporting procedures at the earliest opportunity. Support the completion of unit business Health Checks, across all sites. Ensure compliance to food safety at all times, in all areas of the business. Assist with the management of the team, in line with the company procedures, including formal performance and management processes.
• Client, Relationship Management – assist with managing improvements to service, with collaborative working, to establish a dynamic and positive culture. Seek to develop and maintain strong business relationships. Attend on site meetings as directed by your line manager.
• Service Excellence – support all aspects of service excellence across the CRL operation, including brand integrity, quality and assurance, compliance, Sodexo’s corporate social responsibility and service standard.

Person Specification

• Degree, Higher National Diploma or equivalent within the catering, retail, and hospitality industry.
• Knowledge on current food safety legislation, or advanced food hygiene.
• Previous management experience within similar environment and industry.
• Proven track record of delivering against financial budgets and performance targets.
• Ability to prioritise, work to tight deadlines, both prescribed and self-imposed.
• Ability to establish and maintain good working relationships at all levels.
• Able to demonstrate achievement of continuous quality and assurance improvement in the workplace.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment  
• Competitive compensation  
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today!  

Package Description

• 27.5 hours per week
• Flexible Monday-Friday
• Opportunity to support functions, evenings and weekends.
• £14.80 per hour 
• Car parking on site

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About the Company

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.