Assistant Manager - Costa Coffee
Job Introduction
This is an excellent opportunity to develop your career within a popular high street brand. In this role you will support the Store Manager with the day-to-day operation of a coffee outlet.
Role Responsibility
- Efficient management of the store operation, ensuring we deliver the best coffee experience to our customers
- Effectively manage a team of 12 Baristas to deliver excellent customer service
- Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer.
- ensure the store is opened and closed, adhering to all company standards, polices & procedures
- ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction – completing all relevant checks, standards, food & health and safety checks and taking necessary remedial action or escalating as required.
- Implement and maintain the Statutory and Company standards of hygiene, health and safety and take any action as is necessary
The Ideal Candidate
- Previous Supervisory experience in a customer facing role.
- Previous retail experience, ideally within a high street brand
- Excellent communication skills
- Experience of managing a team within a retail environment
- Knowledge of Food Hygiene and Health & Safety
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).
