Assistant FM Manager (Assistant Facilities Services Manager)

Job Introduction

We are currently recruiting for an experienced Assistant FM Manager. You will be responsible for assisting in the front line management of the day to day delivery of FM services to the client. This will encompass the management of site based in-house and outsourced resources to deliver both hard and soft services. This includes the effective delivery and monitoring of planned preventative maintenance programs, contract management for outsourced provisions and responding to the ‘reactive’ needs of the customers.

You will cover the duties of the Glasgow Facilities Manager when necessary and ensure statutory compliance, chair user group meetings and implementing process and policy as prescribed by the Regional Facilities Manager.

Role Responsibility

• Operational and staff management responsibility.
• Interface with suppliers and landlords agents to deliver results against established KPI’s & issue resolution.
• Budget management.
• Ensure statutory compliance for the account.
• Managing performance of in-house and out-sourced services to agreed service levels.
• Managing churn and refurbishments.
• Contribution to the delivery of building related capital investment projects including M&E, control and security systems, internal and external fabric.
• Quality and performance management of all services including monthly performance reporting and maintenance of the site document registry.
• Responsible for the coordination of emergency procedures.
• Manage relationships with key stakeholders, through regular communication and formal review meetings.

The Ideal Candidate

Management Experience

• Sufficient and relevant previous management experience in a corporate facilities management delivery environment as either the client or service provider.
• Knowledge, understanding and interest in the principles of facilities management.

Managing Relationships

• Demonstrable experience of interfacing with suppliers and landlords agents to deliver results as measured against established KPI’s or issue resolution.

Finance & Commercial Management

• Demonstrable experience in controlling costs.
• Experience and knowledge of the management of purchasing and invoicing processes.
• Experience of managing 3rd party budgets.

Quality Safety and Environment (QSE)

• Demonstrable knowledge of existing Health and Safety legislation and Regulations and their applicability to facilities management.

Performance Management and Contract Governance

• Knowledge and capability to report on and analyse performance results, creating and implementing corrective action plans where required.

Qualifications

• IOSH Managing Safely or equivalent.
• FM qualification - BIFM or equivalent.

Project Management

• Knowledge and experience of managing churn and refurbishments.
• Contribution to the delivery of building related capital investment projects including M&E, control and security systems, internal and external fabric.

Package Description

Up to £25,000

Occasional weekend site attendance in Glasgow may be required.

Occasional site visits and attendance at FM team meetings will involve travel and on occasions an overnight stay.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.