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Assistant Costa Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

As an Assistant Costa Manager based on site at Queens Hospital you are a natural leader and key to inspiring and training our teams to deliver the best possible customer experience. You’ll support the Store Manager with all day-to-day operational activities on the site and identify opportunities for continuous improvements focussed on driving a high-quality service.

You’ll be a hands-on people manager who works with your team to deliver results and understands the importance of brand standards and customer satisfaction. This opportunity offers development and the chance to be part of one of the busiest and most successful Costa stores in the area.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do
  • Support the Costa Store Manager by working closely with the service manages in continuous improvement of the services delivered 
  • Efficient management of the store operation, ensuring we deliver the best coffee experience to our customers
  • Manage the stock and order systems for food & consumables ensuring that the store has 100% supply of items for the customer.
  • Ensure that all brand standards are delivered throughout the shift to ensure complete customer satisfaction – completing all relevant checks, standards, food & health and safety checks and taking necessary remedial action or escalating as required.
  • Adopt and encourage a culture of ‘Zero Harm’ in the workplace 
  • Monitor the budget ensuring no overspend 
  • Ensure that reports, documentation, and key actions are completed in line with business calendars and contract requirements 
  • Motivating and leading staff through SMART objectives
 
What You Bring
  • Demonstrable experience of managing and leading a large team within a catering or hospitality environment.
  • The drive to achieve results, deliver against KPI’s and add value to our customer journey
  • Strong financial awareness including budget management
  • Exceptional customer service skills
  • A team player and effective communicator with the ability to influence key decision makers

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
  • Flexible and dynamic work environment
  • Competitive compensation
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company
  • Full training and full protective uniform supplied
Salary £30000 - £32000
Frequency Annual
Job Reference SDX/TP/RF9389/HC
Contract Type Permanent – Full Time
Closing Date 19 May, 2023
Job Category Retail
Business Unit UK Healthcare
Location Queens Hospital, Romford
Posted on 05 May, 2023

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