Administrator

Job Introduction

About the Role

At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Projects Administrator to join our prestigious team at Leonardo Helicopters

Being the go-to person for our team, you’ll be super organised and assisting with a variety of tasks, 

The PMO (Project Management Office) Analyst Role would be the go-to person four our project team, assisting with a variety of tasks, assurance checks, quality control, information management, finance management and change control process.  

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

A few things about you

We want you to bring your ability to prioritise tasks, organisational skills and your experience of working in a similar role with you when you join us. Don’t forget to bring your IT knowhow too!

You’ll be customer and client facing and will respond to requests so having excellent customer service and communication skills is key. Being a team player is also important, there’s no ‘I’ in team!

As you’ll be dealing with sensitive information at times you must have excellent attention to detail as well as be able to always maintain professional standards of confidentiality.

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises so it is vital that you will champion this

Role Responsibility

The role of the Programme Management Office (PMO) Analyst is to support the LGS UK Heads of Facilities Projects by tracking the status of project and programme deliverables and milestones; supporting the adoption of the project lifecycle management process and deliverables; project and programme level risk and issue co-ordination; monitoring the status of projects; coordination of the regular project and programme level reporting cycles; co-ordination of project Governance arrangements, Post Project Reviews and Programme level workshops.

Additional responsibilities include assisting the LGS UK Heads of Facilities Projects with defining and updating the project management processes, standards and governance, assisting Project Engineers/Managers on large projects, contributing to Quality Reviews, and co-ordinating activities in support of quality objectives.

At times, the PMO Analyst may be asked to provide project support. When this is the case this will include, amongst other things, ensuring project plans and project documentation are complete and up-to-date, provide regular project status updates, help acquire the necessary resources and skills, and contribute to the delivery of business systems to meet identified business requirements.

Responsibilities for supporting the Heads of Facilities Projects include:

Governance & Control

• Implement governance standards across the portfolio, including tracking, monitoring and updating the status of programme deliverables
• Manage the programme level Lessons Learned repository; attend Post Project Review meetings to identify key areas of improvement to be captured into the Lessons Learnt repository
• Manage the programme level risks and issues register
• Carry out assurance review processes as required by the LGS UK Heads of Facilities Projects
• Liaise with staff in other LDOUK functions so that standards are implemented consistently across LDOUK.

Planning, Reporting & Control

• Work with the Heads of Facilities Projects to develop the Project Management process and templates, seeking contributions from Project Engineers, Project Managers, the Extended Enterprise and Quality Systems Team to ensure that the LDO UK processes meet best practice
• Organise workshops to identify areas of improvement for projects, documenting recommendations and presenting them to the Heads of Facilities Projects.
• Build up a repository of project templates both technical and management to support the Project Engineers and Managers using examples from current and past projects to identify best practice
• Continue to evolve the processes and templates throughout the project lifecycle
• Implement project standards across all projects in the portfolio
• Update and administer the Project Trackers as required using reports from Project  Engineers/Managers and the outcomes of project and board level meetings and workshops
• Manage communications from the PMO mailbox including regular reporting cycle requests.
• Prepare consolidated material from project reports for monthly reviews.
• Complete and distribute monthly portfolio level reports.

Project management

• Manage the projects benefits register, ensuring that all benefits are planned, monitored and benefits realisation is tracked, including Energy and Carbon.
• Support implementation of the quality strategy, including any processes and templates, across all projects
• Implement the change control process across all projects and portfolios.

PMO Analyst responsibilities when providing project support include:

Pre-Project

• Supporting the definition of small/medium sizes project Business Cases (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones)
• Ensuring the pre-scope project plan is communicated to all project stakeholders together with their individual responsibilities.

Project Management

• Providing effective management support to project teams on small to medium sized projects, or assisting Project Engineers/Managers on streams of other large projects
• Co-ordination of publication, review and sign-off of major Project Management deliverables
• Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilisation is monitored
• Monitoring and reporting on progress of projects to the LGS UK SLT and  stakeholders
• Co-ordinating quality activities to meet quality objectives. Managing project risks, issues and change control and communicating the impact to the project
• Monitoring projects against time, budget and quality standards.

Post-Project

• Identifying the location of support to resolve technical issues, effecting the transition into support, and formally closing off the project
• Conducting or contributing to post implementation reviews and identifying any lessons learned
• Feeding carry-forward items back into the programme plan.

The Ideal Candidate

• Degree or equivalent with APM/Prince2 qualification preferable
• Experience of programme co-ordination/administration
• Experience of managing small projects, or exposure to the end to end project lifecycle, or managing substantial parts of the project lifecycle
• Experience of working within a structured project management framework
• Knowledge of project management tools and techniques.
• Knowledge and experience of Microsoft packages, including Project, PowerPoint, Word and Excel
• Strong communications skills, both written and verbal
• Understanding of the importance for detail and organisation
• Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness
• Very good prioritisation skills to balance key priorities
• A strong customer centric approach.
• Strives to do the "right thing", not just the "easy thing"
• Is effective in unifying and creating teams of people with disparate skills
• Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery
• Is energetic, determined, positive, goal focussed and consistent - even under pressure
• Builds trust and demonstrates integrity in all circumstances.

Package Description

Working 37 hours per week Monday - Friday 
 

About the Company

Why choose Sodexo?

You don’t just join Sodexo, you belong.   

What do we mean when we say belong?  

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.   

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.  

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Click here to read more about what we do to promote an inclusive culture.

Our benefits:   

As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
• Talk – a free wellbeing support helpline for you and your family   
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
• Cycle to work    
• Life assurance