Food service Assistant
Be part of something greater.
- Job reference: SDX/TP/1159297/154833
- Location: Norfolk
- Job type: Full Time - 30 hours per week
- Salary: £12.21 per hour plus Sodexo benefits
- Closing date: 19 March 2026
About the role
- Location: Norfolk, NR35 1NT
- 30 hours per week
- Monday-Friday 06:30-12:30
- £12.21 Per hour + Sodexo rewards and benefits
- Free onsite parking
Join Our Team and Deliver Exceptional Service
About the Role
We are seeking a motivated and customer-focused Catering Assistant to join our team at a busy and prestigious site (Norfolk, NR35 1NT). You will play a key role in ensuring the smooth operation of food service within the unit. From preparing and presenting food to serving customers and maintaining cleanliness, you will help create a welcoming and professional environment for clients and customers.
Key Responsibilities
- Deliver excellent customer service at all times, providing a friendly, polite, and efficient experience.
- Assist with the preparation, presentation, and service of food and beverages to company standards.
- Take orders, serve customers at the counter, and operate the till when required, including cash handling and end-of-service procedures.
- Maintain the highest standards of hygiene, cleanliness, and food safety throughout the unit.
- Ensure compliance with all Health and Safety regulations, safe working practices, fire procedures, and COSHH requirements.
- Carry out cleaning duties across all areas of the unit, including equipment, fixtures, fittings, and service areas.
- Load and maintain service counters to ensure continuous availability of products.
- Support team members and contribute to a positive, collaborative working environment.
- Assist with special functions, which may occasionally take place outside normal working hours.
- Report incidents, customer feedback, or operational issues promptly and professionally.
- Undertake training and attend team meetings as required.
- Carry out other reasonable duties as directed by management.
What We Are Looking For
Essential Skills and Experience:
- Previous experience in food service, catering, or hospitality.
- Strong communication and customer service skills.
- Experience in food handling.
- Ability to follow health and safety procedures.
- High standards of personal hygiene and professional appearance.
- A team player with a positive and proactive attitude.
Desirable:
- Basic food hygiene certification.
- Experience working in a standards-driven or compliance-focused environment.
Why Join Us?
- Be part of a professional and supportive team.
- Work in a role where your contribution directly impacts customer satisfaction.
- Opportunities for training and development.
- A structured and organised working environment.
Why Sodexo?
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Norfolk, United Kingdom, NR35 1NT
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.