Domestic Team Leader

Domestic Team Leader – Queens Hospital, RM7 0AG

Hours: 27 hours per week

Pay: £15.22 per hour

Contract: 6-month fixed-term contract

Shifts: Rotating – 3 nights per week

Are you a motivated and experienced leader who takes pride in maintaining the highest standards of cleanliness, safety, and service? Join Sodexo’s Domestic Services Team at Queens Hospital as a Domestic Team Leader, where you’ll help deliver a clean, safe, and caring environment for patients, staff, and visitors.

About the Role

As a Domestic Team Leader, you’ll assist in managing a high-quality, cost-effective, and proactive cleaning service that meets the needs of the hospital and aligns with both Sodexo and NHS Trust standards. You’ll lead a team of Domestic Assistants, ensuring consistent delivery of outstanding cleaning performance, staff engagement, and compliance with infection control and health & safety policies.

Key responsibilities include:

• Supervising and supporting the domestic cleaning team to deliver excellent standards across wards and departments.
• Monitoring cleaning performance and hygiene standards, ensuring full compliance with national and Trust requirements.
• Preparing staff rotas, allocating work, and prioritising urgent cleaning requests.
• Conducting regular audits, inspections, and quality control checks, taking action where improvements are needed.
• Managing stock, equipment, and consumables efficiently within budget.
• Providing training, coaching, and ongoing support to ensure team members are confident and competent in their roles.
• Managing sickness, absence, and performance reviews for your team.
• Ensuring adherence to health, safety, fire, and infection prevention policies at all times.
• Maintaining accurate records, timesheets, and other documentation.
• Leading by example with professionalism, empathy, and a commitment to continuous improvement.

About You

We’re looking for a confident, organised individual with strong leadership skills and a passion for maintaining a clean and safe healthcare environment.

Essential skills and experience:

Experience supervising or managing a cleaning/domestic team, ideally in a hospital or healthcare setting.

Good standard of literacy and numeracy.

Knowledge of infection prevention, COSHH, and Health & Safety procedures.

Strong interpersonal, communication, and customer service skills.

Excellent time management and organisational abilities.

Ability to train, motivate, and develop team members.

Financial awareness and understanding of managing costs and resources.

Flexibility to work rotating night shifts and adapt to changing priorities.

Desirable:

• Manual Handling training.
• Experience in delivering staff training using company guidelines.
• Understanding of NHS cleaning policies and standards.
• NVQ or equivalent qualification in Cleaning or Team Leadership.

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Domestic Team Leader Job Description Queens.docx