Domestic Team Leader

Healthy outcomes start with positive patient experiences.

• 27 Hours / 6-month fixed-term contract / Rotating – 3 nights per week
• £15.22 per hour
• Sodexo Perks
• Holidays
• Location is Queens Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: RM7 0AG

Please take the time to read the attached job description

Job Introduction

Make a Difference Every Day

As a Domestic Team Leader, at Queens Hospital, Romford, you’ll assist in managing a high-quality, cost-effective, and proactive cleaning service that meets the needs of the hospital and aligns with both Sodexo and NHS Trust standards. You’ll lead a team of Domestic Assistants, ensuring consistent delivery of outstanding cleaning performance, staff engagement, and compliance with infection control and health & safety policies.

What You’ll Do:

• Supervising and supporting the domestic cleaning team to deliver excellent standards across wards and departments.
• Monitoring cleaning performance and hygiene standards, ensuring full compliance with national and Trust requirements.
• Preparing staff rotas, allocating work, and prioritising urgent cleaning requests.
• Conducting regular audits, inspections, and quality control checks, taking action where improvements are needed.
• Managing stock, equipment, and consumables efficiently within budget.
• Providing training, coaching, and ongoing support to ensure team members are confident and competent in their roles.
• Managing sickness, absence, and performance reviews for your team.
• Ensuring adherence to health, safety, fire, and infection prevention policies at all times.
• Maintaining accurate records, timesheets, and other documentation.
• Leading by example with professionalism, empathy, and a commitment to continuous improvement.

What You’ll Bring:

• Experience supervising or managing a cleaning/domestic team, ideally in a hospital or healthcare setting.
• Good standard of literacy and numeracy.
• Knowledge of infection prevention, COSHH, and Health & Safety procedures.
• Strong interpersonal, communication, and customer service skills.
• Excellent time management and organisational abilities.
• Ability to train, motivate, and develop team members.
• Financial awareness and understanding of managing costs and resources.
• Flexibility to work rotating night shifts and adapt to changing priorities.

Desirable:

• Manual Handling training.
• Experience in delivering staff training using company guidelines.
• Understanding of NHS cleaning policies and standards.
• NVQ or equivalent qualification in Cleaning or Team Leadership.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Domestic Team Leader Job Description Queens.pdf