Compliance and Performance Manager

• Job Title: Compliance & Performance Manager
• Location: Hereford County Hospital, Stonebow Road, Hereford, HR1 2BN
• Competitive Salary + Bonus
• Hours 40

Please read the full job description attached to this advert

Job Introduction

We’re looking for an experienced Compliance & Performance Manager to lead governance, quality and performance across a complex operational environment. This is a key leadership role, ensuring statutory, contractual and corporate compliance while driving continuous improvement in performance, risk management and reporting. You’ll work closely with senior operational leaders and central teams to make sure high standards are consistently achieved and evidenced.

What you’ll do

• Act as the business unit lead for governance, ensuring compliance with statutory, mandatory, contractual and corporate requirements.
• Lead and manage the compliance function, including people management, capability development and performance management.
• Oversee the development, implementation and review of integrated management systems, policies and procedures.
• Plan and deliver internal audit programmes, producing clear reports, insights and action plans.
• Monitor business performance and compliance trends, escalating risks and issues where required and tracking corrective actions.
• Manage contractual, compliance and performance reporting, ensuring accuracy, quality and delivery to agreed timescales.
• Work collaboratively with operational leaders, Health & Safety and Risk colleagues to manage operational risks, audits and regulatory activity.
• Build strong relationships with internal and external stakeholders, supporting a culture of accountability, quality and continuous improvement.

What you’ll bring

• Proven experience managing compliance, governance or quality functions in a complex operational environment.
• Strong audit experience, including planning audits, writing reports and managing action plans to completion.
• Confidence working with integrated management systems (ISO or equivalent) and compliance frameworks.
• Excellent communication skills, with the ability to influence and build effective relationships at all levels.
• A proactive, pragmatic and solutions-focused approach to managing risk and performance issues.
• Strong analytical and reporting skills, with confidence using data to drive insight and improvement.
• Commercial awareness and an understanding of contractual obligations and service delivery expectations.
• Ideally, experience within healthcare, PFI or regulated environments, and/or relevant Health & Safety, Food Safety or Environmental qualifications.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

File Downloads

• UK Rewards and Benefits Guide. 2025.pdf
• Compliance & Performance Manager JD.pdf