Airport Lounge Team Leader
Be part of something greater.
- Job reference: SDX/TP/1129446/153573
- Location: Glasgow Airport
- Job type: Full Time - 3 days on 3 days off - early & late shifts, 28 hours per week
- Salary: £13.05 Per Hour
- Closing date: 05 March 2026
About the role
About the Role
Airport Lounge Team Leader
at Upperdeck Glasgow airport
We’re experience makers
And relationship builders.
And we’re hiring for an Airport Lounge Team Leader.
Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don’t dream it, you live it every day. Here you’ll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together.
Be part of something greater.
A few things about you
We want you to bring your great team spirit, fantastic communication skills, and your top-notch customer service with you, when you join us. Don’t forget your attention to detail and organisational skills too!
Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises, so it is vital that you'll champion this.
What you'll do
- Ensure that all customers are delivered the highest quality of service through efficient management of assigned staff and continuous improvement to product and services. Constantly seek customer feedback and opportunities to develop the lounge product.
- Be responsible for the presentation of all food and beverage, ensuring quality & quantity are constantly monitored, maintained and display is as per set specification.
- Ensure buffet and stock levels of all F&B items are properly maintained and replenished regularly as required, and in accordance with food safety standards.
- Oversee staff performance, train and coach staff to ensure a smooth operation. Monitor staff punctuality and grooming and guide as required, plan and delegate tasks to the team members before the beginning of each shift & ensure all assigned staff comply with requirement of updating the work log records and time sheets.
- Attend to and take all necessary action, statutory or otherwise, in the event of incidents or accident, fire, theft, loss, damage or other irregularities and take such action as may be appropriate.
- Carry out other reasonable tasks as directed by Management
What you'll bring
- Front of house and customer facing experience
- Experience in supervising a team is desirable
- Highly motivated with a positive attitude
- Attention to detail
- Able to work on own initiative within a team environment
- Ability to work under pressure as the lounge is fast paced
Why Sodexo?
- £13.05 Per hour
- Early (4:15am - 12:45pm) & Late (12:30pm - 9:00pm) Shifts
- Working 3 days on 3 days off, 28 hours per week
- Leading a team
- Employee benefits, rewards and recognition
- Mandatory vetting
- You must be able to provide 5 years working history, and 5 years address history
KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Glasgow Airport, United Kingdom, PA3 2TE
Register your interest
Join us at Sodexo and explore the exciting career opportunities we offer! Whether you're interested in hospitality, facilities management, or food services, we invite you to set up a profile and become part of our vibrant team.