PPP Schools Contract Manager

Job Introduction

An exciting new position has just become available in one of our new PPP contracts, based in the Dublin/Leinster regions. This Contract Manager role is aimed at individuals who have a 3rd level qualification in Building Services Management, Facilities, Engineering or similar but who also have a substantial experience in an Operations capacity. Ideally you will have managed a multi-disciplinary technical and operational team.

Reporting to the PPP Contract Director, you will lead a team of managers, technicians and frontline staff responsible for the management of the day-to-day delivery of FM services to a PPP Contract, comprising two tertiary education buildings in central Dublin. This will encompass all aspects of FM included within the agreed SLAs including the management of in-house and outsourced resources to deliver both hard and soft services in addition to a lifecycle programme. This includes assisting with the effective management and delivery of planned preventative maintenance programs, responding to the ‘reactive’ needs of the client, to ensure continuous improvement and financial performance within agreed budgets.

We offer a salary up to €65,000 with a generous benefits package.Please note that this role involves a significant national business travel.

Role Responsibility

• Build and develop effective relationships with key stakeholders &/or customers and be comfortable working across all levels, ensuring excellent customer service to meet contract expectations and demands.
• Support the overall delivery of FM operations in terms of contract delivery, M&E services, legislative compliance, and contractor management.
• Achieve Key Performance Indicators and Service Level Agreement targets, ensuring consistency across the range of service and attend relevant meetings with Stakeholders to monitor service delivery standards.
• Line management responsibility for service managers.
• Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial commitment and maximise revenues and optimise overall expenditure across the contract.
• Build relationships with Service partners and attend regular planned meetings where appropriate and ensure full co-operation as and when required.
• Encourage, motivate & develop site-based managers and teams, monitor progress, undertake performance reviews.
• Oversight of FM management systems for site-based operations to ensure that jobs are appropriately logged and reported.
• Oversee the resourcing and managing of project works including, but not limited to, equipment up-grades and building and M&E asset replacements.
• Ensure the cultivation of innovation and best practice and share across the wider business unit.
• Key team member of Emergency Response Team, Incident management team / Business Continuity & Recovery Plan, along with being obtainable via phone 24/7.
• Manage multiple contractors / vendors to deliver services on time and within budget.
• Manage vendor procurement processes in accordance with agreed procurement guidelines.
• Implement and manage safety procedures to ensure the provision of a safe & secure working environment

The Ideal Candidate

Essential

• Engineering, related degree or equivalent. Recognised, facilities management professional qualification.
• Previous experience in management of FM Contracts and demonstrated ability to influence change where required, along with customer facing attitude and excellent team building / people management skills.
• An understanding of basic technical aspects of FM (HVAC, Fire Protection system, Mechanical & Electrical system, BMS system).
• Have experience in people management and coaching / influencing teams.
• Must satisfy all Garda checks.
• Proven capacity to understand and interpret commercial contracts.
• Intelligent approach to performance monitoring including relevant experience.
• IOSH / NEBOSH Qualifications and BIFM / CIBSE Membership (or other accredited bodies).

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Garda Vetting.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. 

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.  

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.