Casual Food Service Assistant

Role Summary

You will act as a key member of the ward catering team in providing a high quality, safe, helpful and courteous beverage and meal service to meet the needs of patients. You will provide a high standard of service in accordance with the contract specification as directed the line manager and ensure that all foods are produced and served in a safe and hygienic manner at all times.

Main Assignments of Role

• • Preparation, cooking and service of meals and beverages to patients. Direct service of food to patients, ensuring any special dietary requirements are met.
• • Ensure food is prepared to agreed standards.
• • Temperature probing and record keeping of food temperatures in accordance with HACCP for each meal service, prior to service to patients.

Sodexo Healthcare, Manchester University NHS Foundation Trust, Oxford Road Road, Manchester, M13 9WL Sodexo Limited – No 842846 England – Registered Office – One Southampton Row – London – WC1B 5HA www.sodexo.com

• • Collect, wash, refill and distribute patient water jugs and glasses.
• • To plate and assemble patient meals accurately on tray for presentation to patients.
• • Collection / cleaning and washing up of all trays, crockery and cutlery. Utilising the ward kitchen dishwasher.
• • Maintain ward kitchen hygiene and cleanliness. Cleaning of all appropriate kitchen equipment.
• • Ensure a prompt removal of packaging and food waste to designated areas.
• • Ensure stock control and rotation procedures are maintained. Checking expiry dates on food and disposing of any food exceeding use by date.
• • Provide and maintain a high standard of customer care at all times whilst on duty.
• • Continually engage in a ‘clean as you go’ practice to avoid a build-up of dirt and grease.
• • Be fully conversant with the correct operation and cleaning procedures of all equipment you may be required to use.
• • Follow all cleaning schedules as required.
• • Refer to COSHH data sheets where appropriate.

Additional General Responsibilities

• • Arrive in time for duty, adhering to Sodexo uniform requirements and clocking in prior to commencing your shift. Post holders are required to wear their identity badge with a current photograph on at all times.
• • While on duty staff are to wear only Sodexo uniform and maintain your uniform in a clean and tidy state at all times, you must always have a clean, spare tabard/ apron at work with you in case of spillages.
• • Maintain a high standard of personal hygiene in accordance with company policy and the Food Safety Act at all times.
• • Provide guidance and advice to new team members or relief staff where necessary.
• • Completion of paperwork relevant to post, such as staff surveys and holiday request forms.
• • Workload will be determined by daily requirements, and post-holder may be required to use initiative in order to prioritise tasks and responsibilities.
• • You must always be aware of relevant deadlines within the unit and ensure all possible steps are taken to meet these deadlines.
• • At times you may be required to go and work in other catering areas to assist with the cover of annual leave and sickness.
• • At times post holders may be required to carry out reasonable additional duties connected to their employment, as directed by their supervisor or line manager.
• • This is not an exhaustive list of your duties as a Catering Assistant but is a broad overlay of your expected duties and responsibilities.
• • Whilst you may be assigned to a specific ward for a period of time, you may be required to move to another area of the hospital where required.

Key Skills, Knowledge, Training & Experience

• • Good communication skills to enable communication with colleagues, patients and clients regarding on job duties and provision of catering services.
• • Ability