Venue Supervisor – Visitor Attraction
Job Introduction
Sodexo is the 18th largest employer in the world, with some 420,000 employees working across 80 countries globally. In the UK and Ireland, we have 34,000 employees providing integrated services across some 2,300 client sites, including corporate offices, hospitals, schools, universities, prisons, military garrisons, sports stadia and visitor attractions.
We are now looking to recruit a Venue Supervisor at the Emirates Aviation Experience. This role involves front line supervision of the team on a day to day basis and ensures that excellent customer service is delivered through effective management. Sodexo provide a range of hospitality and catering services on site.
Role Responsibility
- Direct the work of the team to ensure people are fulfilling their roles and providing excellent customer service
- Ensure that the client expectations are met and initiatives are implemented
- Opening and closing of the site, with key holding and cashing up responsibilities.
- Organisation and management of team members throughout the day, while acting in a front line role
- Decision making in the absence of the Deputy or Operations manager
- Minor administrative and HR duties
- Assist with the implementation of the training programme
- Direct the work of the exhibition team to ensure that team members are fulfilling their roles and providing excellent customer service
- Develop team members through training and management of day to day HR issues
- Assist the Deputy Manager with day to day administrative tasks
The Ideal Candidate
- Experience within a supervisory position within a customer focused, catering or hospitality environment.
- Experience within a visitor attraction would be preferred.
- Experience with the provision of food and beverages
- Excellent spoken English
- Cash handling experience
- Flexibility - as the site is open 7 days a week, so there will be a shift rota in place.
Package Description
Emirates Aviation experience
Up to £21,000
About the Company
Sodexo is a global business operating in 80 countries and ranked as the 18th largest employer in the world. We deliver a diverse range of onsite services to our clients ranging from construction, food services and reception through to security and ground maintenance in offices, schools, hospitals, prisons, military basis, oil rigs and hospitality events. We have an unrivalled reputation for building long lasting partnerships with our clients, enabling them to focus on their core business whilst improving the quality of life for their customers.
Our employees are at the heart of everything we do and we understand that the best people can only be recruited and retained through encouragement, investment and support therefore we value the contribution our employees make to the business and continuously celebrate their achievements. We have a passionate commitment to diversity and inclusion and believe each team member has something unique to offer. By embracing this diversity, we enhance our business, strengthen our offer and create an inclusive environment where everyone feels able to fully contribute.
