Hospitality Coordinator

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an exciting opportunity for a customer focused Hospitality Coordinator to ensure all meeting room, food and beverage reservations are managed effectively for a world class university. University College London is a new client to Sodexo and will require a highly organised individual to provide a 5 star service and develop strong client relationships.

Role Responsibility

Coordinating all details of room bookings between departments and clients in a professional and efficient manner.
Ensure a 5 star, professional service is delivered to all guests visiting UCL and ensuring all meeting room and food and beverage reservations are processed using the correct procedures and booking system
Ensure the highest level of service delivery to in accordance with the expectations at this prestigious university, ranging from tea, coffee and lunch time bookings to dinner events
Effectively liaise between client bookers, the hospitality manager and team and the kitchen team to ensure bookings are delivered to standard and expectation.
Building excellent relationships with bookers and key clients.
Direct all visitors and clients to their destination and contact host where applicable
Ensure effective communication with the client and throughout all departments to ensure all booking requirements are met.
Ensure documentation and administration procedures are carried out accurately and are available to the manager at all times

The Ideal Candidate

Previous catering and high level Hospitality experience
Excellent IT and administration skills
Previous Hospitality booking experience
Excellent interpersonal and client relationship skills and ability to communicate effectively with customers, clients, and staff at all levels
Good time management and organisational skills
Ability to work well under pressure
Positive approach to learning in role and identifying own training needs as appropriate
Self-motivated
Sense of own initiative
Ability to work effectively as part of a team

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary	£20,000 - £23,000
Frequency	Annual
Job Reference	SDX/TP/19/9548/LN
Contract Type	Fixed Term – Full Time
Closing Date	10 February, 2014
Job Category	Hospitality
Business Unit	UK Schools
Location	London, England
Posted on	31 January, 2014

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Hospitality Coordinator

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