1st Line IS&T Support Apprentice
Job Introduction
We are currently recruiting for two IS&T Apprentices to work in our first line support team (Solutionline). As a Solutionline Apprentice you will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses, including: channelling requests for assistanceto appropriate functions for resolution, monitoring progress, and keeping customers appraised of progress
Role Responsibility
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The Ideal Candidate
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Essential
Desirable
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ITIL Awareness
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
