Supplier Relationship Coordinator

Job Introduction

As Supply Relationship Coordinator, you’ll support the management and on-going improvement of suppliers in the region through the Supplier Relationship Management regime that manages and measures the benefits, and value released from the supply chain. Additionally the team provide a critical point of operational support across the Sodexo Supply chain. In this recently created role, you’ll be able to shape best practice and look for opportunities to improve ways of working.  Your effective communication and stakeholder engagement/management skills are key in this customer focused role, utilising a balanced scorecard approach and through performance reviews and continuous improvement processes.

Supply Management sits within Service Operations; the part of our business which supports segment development by providing expertise and process standardisation across all segments. Service Operations leverages our global expertise and best practice to bring the best of Sodexo to all of our clients. It includes everything from FM expertise to food development through to bid support, health and safety, and contract design and management.

Role Responsibility

Relationship Management

• Employ the strategic relationship management strategy across the portfolio of vendors ensuring it meets the business and commercial needs
• Proactively seek and build continuous and meaningful engagement with the business and suppliers to shape services and improve value delivered from the supply chain
• Provide a critical touch point for the customer services and deployment teams.
• Support the creation, and implementation of strategies to ensure that ‘customer focus’ is paramount

Value Creation & Measurement

• Develop and implement joint two way score cards to capture performance and improvement.
• Track and report specific SRM savings at an individual supplier level and at an aggregated SRM program level (these can include cost savings, service delivery & design improvement initiatives).

The Ideal Candidate

• Proven experience in supply management or at least working with vendors/suppliers in a service delivery capacity
• Effective communication
• Good relationship building and external networking capabilities in addition to presentation skills;  confidence in conversing / challenging key stakeholders
• Project management methodology
• Team player
• Customer focused
• Continuous improvement mind-set
• Able to work in a matrix environment
• A level or equivalent qualification preferred
• IT Literate

Package Description

Stevenage

Competitive salary and bonus

Please note as this is an urgent role we will start interviewing before the close date so if interested please do send your CV in ASAP to avoid disappointment

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.