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Soft Services Facilities Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Are you a time-served Facilities Manager with a strong soft services track record? Perhaps you have had some exposure to technical services or a desire to develop yourself into a full IFM professional?

We are looking for a knowledgeable Soft Services Facilities Manager to look after a team of 22 on out prestigious client’s site in Glascoed. You should have a working experience in a similar role and a good understanding on managing a Profit & Loss contract. A strong desire to develop and learn is a must in this role.

We offer a salary up to £31k, bonus and access to employee benefits. Please note – this role demands a security clearance by the client and you will be required to complete an enhanced DBS check.

 

Role Responsibility

  • Effectively manage the quality and compliance of all services provided across your site. To interface with Service Leads, Cluster Management and Client to ensure all service standards are met or exceeded.
  • Ensure a safe, compliant environment for our teams and customers by ensuring processes are followed and gaps identified and escalated to resolution.
  • To be single point of contact with Site Level Client for escalations regarding service failures
  • To ensure that all statutory regulations relating to safe systems of Work, Health & Safety, Cleanliness, Hygiene, Fire and COSH standards are met or exceeded
  • To control and monitor financial performance of your site, in line with pre-determined Cluster aligned budgets.
  • To manage and report on all ordering, stock control and collection of income undertaken by Service Leads for monthly Cluster reporting.
  • To establish and maintain relationships with individuals at all levels within the business and the client organisation

The Ideal Candidate

  • Proven experience in working in the food service, catering and/or hospitality industry as well as cleaning
  • Previous experience of operational management in a similar environment
  • People management experience
  • Ability to interpret and utilise financial and commercial information
  • Experienced in using Microsoft Office
  • Excellent communication skills
  • Manage multiple workloads and shifting priorities
  • Experience of delivering training
  • CIEH level 2 or equivalent
  • IOSH Managing Safely or equivalent
  • Experience in supervising a team
  • Highly presentable in all personal aspects at all times.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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