Residential Property Manager

Job Introduction

We are currently recruiting an experienced Property Manager to join our Student Living by Sodexo business as a Residential Property Manager. You will oversee the service delivery at student accommodation in Huddersfield managing maintenance and compliance, ensuring outstanding service delivery at all times.

You will lead the onsite teams (compliance, facilities and grounds including M&E, subcontractors, front of house and cleaning) to improve the service delivery providing a service for tenants, clients, stakeholders and fellow Sodexo colleagues which meets and continues to exceed expectations.

This opportunity would suit commercial individuals from the property and FM services business, who have a keen interest in student living and welfare and enhancing the student experience.

This roles is primarily Monday to Friday, however may require weekend / evening work as per business needs.

Role Responsibility

• Take ownership of the property, developing a team approach to service delivery and fostering an attitude of service excellence
• Deliver an effective reactive maintenance service to the property in a courteous, timely and safe manner
• Coordinate to ensure best use of resource and DSP, ensuring compliance records are up to date
• Ensure the DSP and Monthly Reports are used to drive maintenance response times, improving  customer satisfaction
• Oversee Front of House accommodation services, ensuring the service is delivered in line with DIGS operating procedures and within Sodexo KPI’s 
• Manage the on-site Security and out of hours service, ensuring a safe and secure environment
• Meet financial targets, maintaining the service within budget through prudent purchasing and use of subcontracted services
• Deliver a safe and complaint building through regular inspection and the production of records and reports
• Establish and maintain a good working relationship with all relevant University/Institution departments and client

The Ideal Candidate

• Experience of hard / soft facilities maintenance (including M&E)
• Excellent customer focus and passionate about the customer journey and welfare
• Strong communication skills and organisation skills
• Qualification in IOSH, or equivalent
• Proven experience in leading and motivating a team
• Proven experience in managing subcontractors and cleaning services
• Proven experience in client liaison
• Experienced in using Microsoft Office

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

About the Company

In the UK and Ireland, Sodexo employs 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.