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Working at Sodexo - engineer fixing large machinery

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Porter

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Porter to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Demonstrating the Virgin Atlantic behaviours to deliver the best possible service to the guests in the Clubhouse
  • Proactively offering services to customers
  • Using the tagging system and organising luggage area to ensure items can be located and returned quickly to the correct customer
  • Ensuring that newspaper and magazine display is kept replenished and tidy with a wide range of publications available
  • Keeping track of flight movements to anticipate collection of items and monitor left items or customers who have not left yet
  • Ensuring all items are returned to the correct customers
  • Storing items safely to avoid damage to customer’s possessions
  • Securing the area to ensure that no items are mislaid
  • Keeping all sharp items secure and accounted for as per procedures
  • Reporting any uncollected items to management
  • All deliveries are tallied and checked for discrepancies
  • To ensure that the Company's and statutory regulations regarding hygiene, safety, and cleanliness are complied with and all tasks undertaken according to Safeguard regulations
  • To transport provisions, equipment and other catering related items as required.
  • To maintain clean working environment at all times, with special regard to hygiene
  • To carry out any reasonable management requests from senior personnel on site

The Ideal Candidate

  • Good communication skills
  • Good spoken English
  • Genuine enthusiasm for providing a high standard of customer service at all times
  • High level of personal grooming
  • Physically strong to cope with lifting etc

Package Description

  1. To be responsible for the cleanliness of the building and specific cleaning/maintenance tasks, and provide porter services to customers and client, working to achieve the Service Level Agreement and providing an outstanding service.
  2. To support the Sodexo team and the HMRC personnel by carrying out general unskilled tasks as delegated.  These could be outdoor or indoor, within all areas of HMRC Leeds RC or other controlled areas.
  3. To deliver the highest standards of customer service and first point of contact for visitors
  4. To carry out Sodexo Cleaning in Specific Areas and on Job Specific tasks to the required standard established by the Service Level Agreement.
  5. To set up meeting rooms as per client’s requests and assist with last minute’s changes
  6. To assist with fulfilling all catering requests by setting up coffee stations, working lunches and refreshments.
  7. To ensure all specific tasks and areas are cleaned efficiently and in a timely manner to the required standards. This to include daily, weekly, quarterly and annual tasks.
  8. To effectively carry out a full clean of areas as agreed within the Service Level Agreement as designated to include; all areas at HMRC LEEDS
  9. To have full working knowledge of all cleaning equipment, materials and chemicals and the use of cleaning equipment as directed by the Front of House Manager, only after correct training has been given.

     

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

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