Planning Coordinator

Job Introduction

Are you an excellent communicator who thrives in a busy environment? Do you live and breath exceptional customer service and have an interest in events planning?

Sodexo's Sports & Leisure segment have a fantastic opportunity for a Planning Coordinator to join our team at Ascot.

You will support with event day planning and administration for all fine dining hospitality requirements, working closely with the operational team to support delivery of racedays and events.

This is an exciting, varied position and you will play a key role in the success of our prestigious venue and become part of a high performing and successful team!

Please note we are not working with recruitment agencies on this role - please do not contact us directly.

Role Responsibility

• Coordinate all aspects of hospitality planning
• Produce the menu packs required for each race day and ensure deadlines are met and all hospitality guests receive the correct information
• Handle all telephone enquiries and ensure all queries are dealt with quickly and efficiently
• Liaise with the kitchen, cellar and logistics teams to ensure all requirements are communicated and updated
• Ensure the hospitality database is up to date
• Ensure that all equipment, flowers, guest service requirements etc. are ordered in a timely manner
• Work with the Marketing team to ensure that all new and existing food and beverage offers are photographed correctly
• Field any complaints and ensure these are handled with by your Line Manager

For a full list of responsibilities please review the attached job description

The Ideal Candidate

• Excellent customer service skills and professional approach
• Ideally experience of working in the events and hospitality sector.
• Ability to use Microsoft Office specifically Outlook, Word, Excel, PowerPoint and Publisher
• Ability to manage multiple tasks and prioritise information in an extremely busy environment
• A positive attitude and the willingness to support colleagues
• An Excellent Communicator both written and verbally

Package Description

Circa £23,000 plus excellent benefits

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.