Skip to content
Working at Sodexo - engineer fixing large machinery

Our vacancies

Search Jobs  

Office Manager - Business Support

Please Note: The application deadline for this job has now passed.

Job Introduction

Here at Sodexo we are looking to recruit an experienced Office Manager to be based within our Business Support Services at Hereford County Hospital. You will manage a full business support service to all disciplines and ensure we are compliant with code of conduct and other areas contractually aligned to the NHS. This is a busy office which you will manage, with NHS staff & other callers face to face. You will be responsible for management and delivery of the HR related activity, learning and development for frontline employees, switchboard and administration functions within our business support services. This is a great opportunity for a highly efficient “people person” with excellent administrative experience and competent IT skills; you will be able to prioritise a busy and varied workload. You will also have line management responsibilities and will be required to deliver the business support service proficiently whilst managing competing priorities.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

  • Management and delivery of the business support services, including general administration and office management duties, the provision of HR support, and the co-ordination of learning and development and employee engagement activities.
  • Management of the business support services team, including labour management, ensuring employees adhere to the Sodexo Code of Conduct at all times, and management of disciplinary issues.
  • Management of the switchboard service in accordance with the Output Specification.
  • Monitoring of employee competence and application of the EPA/PER process, including identification of opportunities/requirements for development/training.
  • Management of general administration support to the business unit, including accommodation and travel bookings, scheduling and recording minutes of meetings as required, collation and publication of management information, preparation of internal communications and processing of purchase orders.
  • Management of HR support to the business unit, advising on HR matters, ensuring compliance with corporate HR policies and procedures; establishment and maintenance of HR management system; preparation of draft job descriptions, and management of the recruitment, induction and exit process.
  • Management and co-ordination of learning and development activities, including administration of the training matrix and delivery of the induction process and internal training material.
  • Management and administration of corporate engagement and recognition initiatives.
  • Establishment and maintenance of effective communications and relationships across the business unit.

 

The Ideal Candidate

  • Experience of managing business support services, specifically processes and procedures.
  • Attention to detail, ability to effectively manage and prioritise workloads, working under pressure and to required timescales.
  • Articulate and confident communicator at all levels (verbal and written).
  • Discretion, tact and integrity when dealing with all HR matters. 
  • Ability to work on own initiative and within a wider team.
  • Flexible and adaptable approach to working within the changing needs of the business.
  • Proactive and pragmatic approach to issue resolution.
  • Proven leadership skills with the ability to engage and motivate team members.
  • Commitment to continuous improvement and service excellence.

 

Desirable

 

  • HR qualification.
  • Proven line management experience.

 

Package Description

£competitive + great benefits

Location: Hereford County Hospital, Hereford HR1

Permanent

Work Pattern – 40hrs pw Monday to Friday 0800-1700hrs

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.