IT Manager

Job Introduction

HMP Addiewell are currently recruiting for an IT Manager. As the IT Manager, you will manage the local IT team, delivering support to customers for the Information, communication and security Systems, and support day to day operations.  You will also develop and propose changes to enhance the delivery of services to customers of the SJS, Education and Healthcare networks

HMP Addiewell is a maximum-security prison, with a strong and concerted focus on learning not to reoffend, relevant skills training and employability. We work with all areas of the wider community to ensure residents have the best possible chance of becoming contributing citizens upon release. Addiewell opened in 2008 and has become an integral part of the Scottish Prison Service estate earning much praise from (amongst others) HMCIP, for its innovation, use of technology, strong partnership working and the “can do” culture we foster.

For more information on Sodexo Careers please visit Sodexo Careers and Careers in Justice

Role Responsibility

• Prioritisation and management of incidents is key to this position
• All networks must be managed in line with relevant IS&T Security and information assurance standards including but not limited to ISO27001, GDPR, MoJ & SPS accreditation
• Adherence to the Sodexo IS&T policies and procedures is essential
• Management of all project work to agreed project process controlling costs and time lines is key
• Management of all site incidents, ensuring all they are either resolved or escalated as appropriate.
• Ensures the site is covered within normal operating hours by managing the local IT team effectively
• Ensures Team members have solid development plans and that these are realised
• Completes team member EPA’s and PDR’s to defined times and quality
• Management of all relevant projects to agreed timescales and costs
• Support of all ICT systems on site, including but not limited to; SJS, education and healthcare networks. CCTV, Cell Call and alarm systems and telephone system
• Responsible for gathering and maintaining all information required for certifications e.g. ISO27001, MOJ/SPS accreditation

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• Minimum, ITIL Foundation certification
• Excellent customer facing skills and a passion for support
• Logical and Analytical approach to fault finding/elimination
• Knowledge of operating in environments which process and store protectively marked information.
• A minimum of 3 years experience of working in a Support/Service environment
• SC cleared or able to obtain clearance

Package Description

£36,000 - £40,000 depending on experience

Free parking

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Post holders will be subjected to an Enhanced Disclosure Scotland check prior to being employed.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.