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Hotel General Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you have hotel management experience and excellent people management skills? Are you customer focused and financially acute?

We are currently looking for a Hotel General Manager to join the team on a 12 month fixed term contract at the luxury Woodbank Hotel, Aberdeen to take responsibility for the day-to-day running of the hotel.

Sodexo’s Energy & Resources team serves clients across specialist industries: oil & gas; mining and engineering; construction plus other energy sectors.

We have a dedicated team of 2,000 employees working at over 80 sites in the UK & Ireland region - often in isolated locations both on and offshore.

Onshore and offshore operations are coordinated from our Energy & Resources segment headquarters in Aberdeen, Scotland.

Click here to find our more about careers with Energy & Resources and check out this video all about life at Sodexo:

Role Responsibility

  • Responsibility for the day to day running of the hotel.
  • Act as the operational interface between the client and the Account Manager
  • Achieve financial targets for each of the revenue lines as specified by Shell.
  • Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site
  • Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
  • Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
  • Maximise the profitability of the operation by managing costs and increasing the sales through the development of an agreed budget and business plan
  • Support the account manager in the development of business strategy in line with current and emerging client needs
  • Support the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
  • Drive innovation and continuous improvement of people, systems, processes and services
  • Support the business development and regional management teams to identifying opportunities with other clients to maximise profit and growth
  • To ensure all Health and Safety Regulations (including food law and regulations) are adhered to, to ensure the safety of all the guests and employees.
  • Ensuring due diligence in all areas, accidents, fire, food hygiene and general H&S of guests and employees.

The Ideal Candidate

Essential:

  • Previous experience of hotel management
  • People management experience
  • Ability to interpret and utilise financial and commercial information. Ability to analyse and explain financial performance to the client on a monthly basis. Confident with financial forecasting, Year End estimates etc.
  • Experience of delivering training
  • Experienced in using Microsoft Office
  • Proficiency at Excel
  • HNC/BIFM etc
  • Excellent communication skills
  • Manage multiple workloads and shifting priorities
  • Self-motivated and able to work on own initiative within a team environment

Desirable:

  • Hospitality management degree
  • IOSH managing safely qualification
  • CIEH Level 3 qualification
  • Experience of managing conflicting expectations of the client and consumer within one business area

Package Description

  • Competitive salary
  • Bonus + Flexible Benefits
  • 12 month Fixed Term Contract

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

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