Healthcare Administrator

Job Introduction

HMP Forest Bank are recruiting for a Healthcare Administrator to provide support to the primary healthcare team. You will need to be pro-active, efficient and effective at providing accurate administration to be successful and ensure smooth operation of the department.

HMP Forest Bank serves the courts of Greater Manchester and maintains strong links to the local community with a focus on resettlement. We aim to deliver quality of life services and support people to change their lives for the better.

For more information on Sodexo Careers please visit Sodexo Careers and Careers in Justice

Role Responsibility

• Maintain all appropriate records including clinical information using SystmOne and office based systems i.e. Excel databases, daily PNOMIS upload to clinical system
• Responsible for all administrative duties as required by the Manager, ensuring the function is run efficiently
• To work closely and co-operate with colleagues as information sharing is a necessity to ensure correct and precise data is passed on to relevant departments so that time lines are met 
• Communicate effectively and professionally with GP’s Healthcare professionals, colleagues and external organisations 
• Manage both internal and external appointments – booking appointments into hospital diary, giving directions to clinical team where necessary, along with internal bookings on CMS 
• Manage referral process of patients to hospitals – planned escorts 
• To take accurate minutes of meetings when required, distributing timely – Clinical Governance and Medicines Management 
• Management of internal and external Healthcare post 
• Co-ordinate policy management on SystmOne 
• Manage, distribute and answer solicitors letters and internal complaints – ensuring all complaints are responded to within their deadline in line with the NHS Confidential Complaints Policy
   

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• The ideal candidate should have experience working in a similar role or environment
• You should be proficient using Microsoft applications - in particular Excel and outlook
• Organisational skills are a must, being able to work to tight deadlines whilst keeping a level head will be required.
• Attention to detail and completing work with a high level of accuracy
• A healthcare background would be advantageous however not essential

Package Description

£19,279 plus benefits

Free on-site parking and all meals included whilst working on-site

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Post holders will be subjected to an advanced DBS check, a prison security check (level 2) prior to being employed.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.