Head of Residence

Job Introduction

HMP Addiewell is a maximum-security prison, with a strong and concerted focus on learning not to reoffend, relevant skills training and employability. We work with all areas of the wider community to ensure residents have the best possible chance of becoming contributing citizens upon release. Addiewell opened in 2008 and has become an integral part of the Scottish Prison Service estate earning much praise from (amongst others) HMCIP, for its innovation, use of technology, strong partnership working and the “can do” culture we foster.

Within the role of Head of Residence, you will provide direction and leadership to our residential teams, maximising interaction with individuals during their period in custody; ensuring activities impact positively on their life in prison, and that they use their time purposefully and constructively in order to effectively engage in the prison regime. In doing so, you will oversee the effectiveness of supporting residents whilst in custody through formal and informal consultation, availability of personal officer support and effective complaint handling.

You will oversee the day-to-day management of residents in our care, ensuring areas of residence are effectively maintained, managed and provide a safe, secure and decent environment for them to reside in, and for staff to work in. In doing so, you will oversee the management activity of both Sodexo and Scottish Prison Service strategic priorities, including relevant legislative requirements pertaining to a custodial environment.

For more information on Sodexo Careers please visit Sodexo Careers and Careers in Justice

Role Responsibility

• Support the delivery of the prison’s business plan and overall corporate business plan and strategic direction; contributing to the overall direction of Sodexo
• As directed by the Deputy Director, plan, supervise, coordinate and continuously review the strategies associated with key areas of responsibility
• Supervise and direct the performance of the management team in accordance with the Contract and wider requirements of the Authority, including the provision of a safe, decent and secure environment, departmental effectiveness, proactive approach to risk awareness and management, and treating resi-dents with respect and dignity.
• Maintain communications and relationships with a range of external organisations focused on the admission and transfer of residents to and from HMP Addiewell, in particular, establishment transfers.
• Ensure daily compliance with key performance indicators specific to Residence and Separation & Care.
• Effectively manage the prison population flows to ensure contractual occupancy is maintained, including liaison with Scottish Prison Service colleagues.
• Implement and manage the effective appliance of key resident strategies, including self-harm reduction, anti-bullying, minimising inter-personal violence and managing residents with complex needs.
• Lead & develop the team, evaluating performance through the review of completed work assignments and processes in line with company policy i.e. Aspire/PDRs etc.
• Develop and adopt a continuous improvement approach to appropriate resident management strategies, specifically around Personal Officer interaction, complaint handling, vulnerable residents, Early Days in Custody and creating a safer community.
• Undertake Duty Manager role on a rotational basis, as required.

Please see attached job description for further information regarding the role requirements.

The Ideal Candidate

• Custodial experience at senior management level
• Drive and determination
• Networking and stakeholder management skills
• Understanding of Criminal Justice System
• Leadership and relationship management skills

Desirable:

• Experience and understanding of KPIs associated with management of challenging, complex clients
• Commitment to ongoing personal and organisational development
• Financial & Business Awareness

Package Description

Competitive Salary

Bonus and flexible benefit fund included

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

Post holders will be subjected to an Enhanced Disclosure Scotland check prior to being employed.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 5 years’ worth of references and request employment history details from the HMRC.