Head of HR

Job Introduction

A rare and exciting opportunity has arisen for a Head of People Operations to join our team at the prestigious Ascot Racecourse. The role holder will partner with business leaders to deliver HR solutions to maximise people performance, strategy and workforce planning to significantly contribute towards strengthening business performance. In addition, the Head of People Operations has responsibility for leading the delivery of the staffing and training function to meet Company and client objectives.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France and RHS Chelsea Flower Show.

For more information on the company see Careers in Sports and Leisure

Role Responsibility

• Development and coaching of the staffing and training managers
• Manage the delivery of the staffing and training function for both race day/event day and non-race day business, in line with labour productivity initiatives and budget
• Identify and develop successors to all roles within the Ascot team
• Management & development of the major events staffing team
• Ensure the major events staffing team is fully aligned with the process and practices of the Ascot staffing team.
• Manage agency partnerships
• Manage, monitor and report all labour costs and other related budgets
• Engage, influence and challenge business managers to identify opportunities for efficiencies in variable labour
• Ensure effective communication between senior managers and stakeholders through implementation of best practice
• Build and develop effective working relationships with business managers and clients in order to become a key decision maker on strategic business issues by linking specialist HR knowledge
• Provide proactive solutions and promote performance management to enhance business capability
• Ensure all employees have development plans in place and monitor progress with the General Manager

The Ideal Candidate

Essential

• Graduate calibre
• CIPD Qualified
• Extensive HR generalist experience
• Strong analytical skills and proven understanding human capital measurement and delivery of performance improvement interventions
• Professional and commercial acumen, with strong senior level influencing and stakeholder management skills
• Excellent interpersonal, communications and presentation skills
• Strong facilitation and coaching skills
• Well organised, responsive and able to work under pressure

Desirable

• Exposure to unionised environments is beneficial
• Experience of organisation development and design, and facilitation of change including consultation and engagement
• SAP HR and appreciation of other HR systems
• Proficient user of Microsoft Office programs

Package Description

£42,000 - £50,000 + bonus + flexible benefit fund

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.