Guest Services & Security Assistant

Job Introduction

Guest Services & Security Assistant
Location: Sodexo, Diageo International Supply & Technical Centre, Menstrie, FK11 7ES
Salary: £13.60 per hour + Sodexo Benefits
Working Hours: 20 hours per week, Monday–Friday
Shift Pattern: 15:00–19:00 (Mon–Thu), 12:00–16:00 (Fri)
Contract Type: Permanent, Part-Time
Position Number: 60024981

Package Description
£13.60 per hour
20 hours per week
SIA Security Licence and First Aid Certificate required

Job Introduction
Sodexo has a fantastic opportunity for a Guest Services & Security Assistant to join our team based at Diageo’s International Supply & Technical Centre in Menstrie.

This is a varied role that blends excellent customer service with on-site security responsibilities. You’ll be the face of Sodexo at this prestigious site, ensuring our client, visitors, and colleagues feel welcomed, supported, and secure. If you’re confident, professional, and enjoy a fast-paced environment, we want to hear from you.

Main Responsibilities

• Deliver high standards of customer service across front-of-house and security duties

• Monitor and operate site access control systems in line with site protocols

• Provide a visible and approachable security presence

• Act as the first point of contact for guests and staff, ensuring a professional and friendly service

• Support in the delivery of health and safety practices and emergency procedures, acting as an incident controller when required

• Maintain accurate and up-to-date records and incident logs

• Ensure compliance with all relevant site policies, procedures, and legislation

The Ideal Candidate
Essential:

• Valid SIA Security Guard Licence

• Valid First Aid certification

• Health & Safety knowledge and awareness

• Experience using access control systems

• Able to communicate confidently and clearly with a range of stakeholders

• Smart, professional appearance and a commitment to high service standards

• Ability to multi-task and remain calm under pressure

Desirable:

• Experience working in a similar customer-facing or corporate security environment

• Knowledge of corporate business processes and site-specific H&S protocols

• Relevant training and qualifications aligned with industry best practices

What We Offer
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer:

• Flexible and dynamic work environment

• Competitive compensation

• Access to ongoing training and development programs

• Countless opportunities to grow within the company

About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 53 countries employing over 400,000 people. We believe that the more diverse we are, the stronger we are. We’re committed to promoting a culture of belonging and respect where everyone feels supported and empowered to thrive.

We’re a Disability Confident Leader employer. We’re committed to changing lives for the better — through training, development and access to ongoing opportunities. So we offer a range of flexible working options, benefits and employee networks to support every individual’s needs.

Ready to join us? Apply today!