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Facilities Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

Responsible for managing the delivery of multiple services (Cleaning (GMP), Catering, BFM, Pest Control, Landscaping, Help Desk, Mail Room, Projects) at site level, ensuring outstanding service delivery at all times and exceeding Sodexo targets whilst maintaining compliance within business ops and health and safety. A people management person with excellent leadership skills, high standards of customer service and the ability to multi-task and thrive under pressure.  Client relationships form a key part of this position, and is a fundamental requirement for the role. 

 

Role Responsibility

  • To work collaboratively with the central team and central subject matter experts to deliver all contractual requirements to the client.
  • Work with the central finance team, Contract and Client Relationship Manager to assist with the co-ordination of all financial and KPI reporting, budgeting and change management across the account.
  • Work with the central subject matter experts to ensure a standardised, consistent and compliant approach is implemented for each subject area (e.g. HR, Communications, Operational Excellence, Technical Services, HS&E)
  • Understand the requirements of central reporting on key functions to meet the agreed account wide objectives.
  • Work with subject matter experts regarding initiatives, such as nutritional information in all catering facilities to ensure a standardised approach is implemented. (where applicable)

The Ideal Candidate

  • Experience in a Services leadership/management role
  • Experience of delivering soft and technical services through a management team across one or more sites. GMP cleaning is desirable but not essential as training will be provided.
  • Proven experience of managing a high profile, quality led P&L contract
  • Experience of leading a site based and responsibility for budget and profitability  
  • Significant experience within a multi service line environment
  • Experience of leading a local project management team
  • Familiar with operational excellence techniques/philosophy
  • Excellent relationship management at all levels
  • Proven track record leading a team of well trained and engaged staff
  • Ability to work as part of a team
  • Excellent communication skills
  • Soft services qualification/experience 
 

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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