General Services Manager

Job Introduction

We have a fantastic opportunity to enhance your Operational Management career with a very exciting contract. As General Services Manager, you will lead the delivery of catering, security and cleaning services and build long term client relationships. This is a prestigious contract that will provide you the opportunity to showcase your leadership and problem solving skills.

We are looking for a pro-active individual, who welcomes a challenge and will drive focus on delivering operational excellence. You will need to have excellent communication skills and a strong financial mind.

This role will see you join a highly motivated and service focused team at a true centre for excellence. 

Experience of working in a soft services environment and Excellent stakeholder management skills is essential.

Role Responsibility

• The overall accountability and responsibility for the day to day management, co-ordination and control of all contract activity within the Soft FM services specification at the HMPPS training collage Newbold
• Manage the on-site services to the agreed standards, SLAs ensuring that deadlines and targets are achieved and act as Sodexo primary representative on site
• Maximise the profitability of the contract and manage costs effectively
• Act as the operational interface between the client(s) and the Area manager (or equivalent)
• Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company, segment and contract mission and values.

**Full job description below**

The Ideal Candidate

• SIA non front-line licence or be able to obtain one (Including DBS, BPSS vetting)
• Previous experience of operational management in catering, cleaning and security.
• Experience leader with good people management experience
• Ability to interpret and utilise financial and commercial information
• Able to demonstrate working knowledge of MS Office (Word, Excel and PowerPoint and Outlook)

Desirable

• IOSH managing safely qualification
• 706/2 or NVQ2 chef qualification, or equivalent, or operational experience of managing this catering
• NEBOSH Qualification
• HNC/BIFM etc
• Able to demonstrate working knowledge of Service trac, Kronos and SAP
• Experience of managing conflicting expectations of the client and consumer within one business area

Package Description

£27,300 – £31,500 dependent on experience plus bonus, excellent benefits available and Pension scheme

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.