General Services Manager
Job Introduction
Do you have experience of operational management? Are you able to manage a team and manage multiple workloads?
We have an exciting new role as a General Services Manager to be based at Conoco Phillips. As the general services manager, you will manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved. You will also support the profitability of the contract and manage costs effectively and act as the operational interface between the clients and the account Manager.
Sodexo’s Energy & Resources team serves clients across specialist industries: oil & gas; mining and engineering; construction plus other energy sectors.
We have a dedicated team of 2,000 employees working at over 80 sites in the UK & Ireland region - often in isolated locations both on and offshore.
Onshore and offshore operations are coordinated from our Energy & Resources segment headquarters in Aberdeen, Scotland.
Click here to find our more about careers with Energy & Resources and check out this video all about life at Sodexo:
Role Responsibility
- Support the account manager/director/project manager (or equivalent) in the delivery of mobilisations
- Effectively contribute to the business development pipeline through evaluation, review and recommendations for additional scope of work and services to the client
- Host existing and prospective client visits
- Develop strong working relationships with on-site client(s) and Agents and operate proactively in line with the Clients for Life Philosophy to enhance client retention and customer satisfaction, gain referrals for new business and attract new clients and customers
- Maximise the profitability of the operation by managing costs and increasing the sales through the development of an agreed budget and business plan
- Ensure that Sodexo accountancy, documentation and administration procedures are delivered to the required contractual specifications
- Maintain the standards and integrity of the service offers and Service Level Agreement at all times. Carry out a regular service audits and perform activities detailed in the service offer specification under Key Performance Indicators to frequency and level required
- Utilise systems such as SAP reporting, UDC payroll and Maximo
- Ensure that stock is managed and controlled effectively
- Recruit, induct, motivate, manage, train and develop all employees following Sodexo HR policy and guidelines
- Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards.
The Ideal Candidate
Essential
- Experienced in using Microsoft Office
- 706/2 or NVQ2 chef qualification, or equivalent
- Previous experience of operational management in a similar environment
- Manage multiple workloads and shifting priorities
Desirable
- IOSH managing safely qualification
- CIEH Level 3 qualification
Package Description
Up to £35,000 + bonus
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
About the Company
In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.