General Services Manager

Job Introduction

Sodexo are currently recruiting for brand new opportunities in our Corporate Services segment. Sodexo is the 19^th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the centre of its mission. Join our teams and experience their passion and the unique Sodexo spirit!

We are looking for a highly experienced General Services Manager with strong leadership skills and substantial team management experience. The successful candidate will have strong understanding of hard facilities management and a sound working knowledge of Health & Safety. Our ideal candidate would have good financial acumen and with substantial stakeholder and client management experience. People Management is key to this role and you will lead and support a team. We are looking for a very articulate and resilient professional who is a keen team player.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• Responsible for the day to day operation of the site, and to ensure full working knowledge of the areas and buildings within the Sodexo responsibility at the site.
• Ensure Health and Safety compliance with policies, systems and procedures in place
• Ensure adequate control and monitoring is applied to all finance activities undertaken.
• Ensure consistency in process and procedures deployed in operational delivery of services across all sites/contracts.
• Responsibility for writing / reviewing of building SOP’s in conjunction with Sodexo Compliance teams
• To represent Sodexo on technical questions from both internal and external auditors
• Functional responsibility for service activity for ensuring compliance with all relevant statutory and non-statutory legislation/guidance and site-specific health and safety and welfare policies, and ensure site is audit ready for external inspections at all times
• Support the Account Management teams and other stakeholders in the delivery of all services within the scope of the role, and provide shoulder to shoulder technical service input as required in order to enhance the credibility of the Sodexo brand, providing guidance and expertise and promote the One Sodexo culture
• Coach and mentor members of the team delivering Sodexo services.
• Interact with customers and take positive action in order to ensure that Sodexo are the supplier of choice for all services within our scope of offering, particularly in relation to FM and project related Opportunities.
• Ensure that all services costs are correctly applied and charged according to the terms of an applicable contract.  Obtain prior approval for expenditure to be committed that falls outside the agreed delegated powers.
• Ensure systems are in place to assure that all equipment used by the service delivery team and the overall establishment, is safe and secure at all times.  Ensuring that all reporting staff are suitably trained and fully aware of Sodexo and Client H&S Systems.
• To provide technical and soft services support to colleagues and subordinates as required and contribute at all times to a good performance level.
• Ensure that steps are in place to assure the maintenance and upkeep of key site documentation and to ensure the incumbent delivery team adopts a systematic approach for all change activities.
• Provide development instructions and guidance for staff where appropriate in the use of own technical ability, knowledge within the limits of their competence.
• Comply with the procedures as laid down within the Sodexo HR Manual or as advised by the management team and Human Resources Manager.
• Attend to and take all necessary action, statutory or otherwise, in the event of incidents or accident, fire, theft, loss, damage or other irregularities and take such action as may be appropriate.

The Ideal Candidate

Essential

• Previous experience of facilities Management
• Ability to develop increasing individual effectiveness through leadership, motivation, communication, coaching and training
• Experience of Managing teams
• Financially astute and experienced in managing budgets
• Excellent interpersonal skills and ability to  communicate effectively with customers, clients, and staff at all levels

Desirable

• NEBOSH Qualified
• Have held an Authorised Person (Trade Discipline Specific)
• Certification in Risk Assessment
• ISO Standards Internal Auditor
• Management of Legionella, Water Quality Management
• Asbestos Management

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process