General Catering Assistant

Job Introduction

• Customer & Client Focus; Deliver exceptional customer service to build valuable long term relationships with colleagues, customers and clients
• Impact & Influence; Communicates to build relationships and interacts appropriately with others
• Continuous Improvement; Seeks to raise standards and improve quality of performance and service
• Working with others; Works effectively and professionally with others to achieve the desired results

Role Responsibility

• Comply with statutory and company requirements
• Assist in all aspects of the preparation of counter and café area for both core feeding and retail.
• To operate the coffee machine, Panini machine, blenders, dishwasher and any other equipment within the café as part of daily duties
• To operate the Epos Till system, handling of cash/credit card transactions according to legislation and any other requirements.
• Assist with the hygienic cleaning of counter, main social area in line with all health and food safety requirements; following set cleaning schedule
• To deal with customer queries or requests in a polite and professional manner
• To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities
• Promote good working relationships with colleagues
• To report any complaints or compliments and take action if at all possible
• To report any incident of accident, fire, theft, loss or damage and take action as may be appropriate
• To attend meetings and courses, as required.
• To maintain standards of food safety and hygiene according to legislation and any other statutory requirements.

The Ideal Candidate

Essential

1. Ability to work on own initiative and follow instruction
2. Literacy and numerical skills

Desirable

1. Previous experience in similar role
2. Food Hygiene, Health & Safety qualification

Package Description

Required to work 5 days out of 7 shift pattern.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.