Food Service Assistant

Job Introduction

Job Purpose

To provide excellent customer service from the preparation, presentation and service of food, beverages and vending services to the client & Sodexo’s satisfaction.

Role Responsibility

Accountabilities

• Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH.  This will include your awareness of any specific hazards in your workplace (Specific Site Rules)
• Assist with all aspects of the preparation of food service areas and presentation of food to the notified standard.
• To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies, ensuring completion of daiy allergens log.
• Serve food and drink to customers and guests as directed.
• Assist with the replenishment of food, beverages and equipment to ensure service periods do not stop.
• Assist with hygienic cleaning of utensils and work areas after service periods.
• Assist with the implementation of cleaning schedules to agreed standards.
• Promote a friendly working relationship with colleagues.
• Promote a good company image to customers and guests by using positive customer service practices.
• To assist with the set up, service, clearing and cleaning of function catering as requested.
• To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities. To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
• To report any complaint or compliment and take action if at all possible.
• To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible.

The Ideal Candidate

Knowledge, skills and experience

Essential

• Good communications skills
• Experience of working in a similar industry such as food service, catering or hospitality.
• Previous food handling experience
• Ability to adhere to all health & safety practices
• Strong customer service skills
• High levels of personal hygiene and appearance

Desirable

• Basic Certificate in general hygiene
• Experience of working in an environment where compliance to standards is key.
• Knowledge of Company IT systems such as PayIT

Package Description

Experienced Food Service Assistant to work on their own initiative at the weekends, Saturday and Sunday to provide a high standard English Breakfast Service to the client.   The shift is 07:15 - 11:15 each day and the breakfast service is between 08:30 - 10:30.  The number of customers can vary from 10 to 30 covers so batch cooking will be required.

The ideal candidate will be required to have some catering experience or previous experience cooking breakfasts, filling out the necessary HACCP paper work and competent to use an EPOS till to cash up and reconcile the takings.  You will also be responsible for basic salad preparation and any additional tasks requested by the Supervisor/Manager.

Training will be given throughout the three month probation period however we are looking to employ an experienced breakfast chef for the role. Weekend shift rate is £11.00 per hour with additional shifts available (week days) to cover periods of absence and holidays, which will be a separate rate of pay, which is £8.91 per hour.

About the Company

Sodexo are a large global company providing a variety of services to their clients.