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Food Service Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

  •  
  • Duties include: setting up food counters for a busy meal service, serving on counters and tills during service, pot wash and plate wash duties, cleaning and filling vending machines, hygiene and cleaning duties
  • We require all our staff to have great customer service skills so that we can continue to provide this level of service to our Clients and customers, so applicants will need to have good verbal communication skills
  • In addition, we require our staff to be versatile and flexible

Role Responsibility

  • Comply with all Company & client policies, procedures and statutory regulations including site rules, Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place
  • Assist with all aspects of preparation of food service areas and presentation of food to the notified standard.
  • To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies.
  • Serve food; provide advice and guidance to customers and guests on menu choices and promote food offers.
  • Replenishment of all food and equipment to ensure service periods do not stop.
  • Assist with hygienic cleaning of utensils and work areas after service periods.
  • Assist with and abide by cleaning schedules to agreed standards.
  • Ensure that all catering equipment within the kitchen is in safe working order. Report any faults to management/client immediately
  • To assist with the setup, service, clearing and cleaning of function catering as requested.
  • Ensure that temperatures of fridges, freezers and hot cupboards/serveries are monitored and recorded in line with company regulations and the Food Safety Act
  • Ensure that the control of raw materials and portions are to the Company's standards and ensure all food is served at the correct temperatures
  • Ensure that all goods are quickly and correctly stored away on rotation system following the rule ‘first in, first out’ and comply with health & safety regulations
  • Ensure that the Company's administration, documentation and procedures are carried out to the Sodexo way compliance standards
  • Maintain high standards of hygiene and cleanliness in the food preparation and service areas at all times.
  • Ensure the kitchen is left clean and tidy at all times, assist with routine cleaning schedules at all times
  • Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexo provide
  • Participate in any necessary training and team meetings as required to complete job responsibilities to the Company’s and Client’s standards e.g. health & safety, food hygiene
  • Work as a team to promote harmonious working relationships within the Sodexo team
  • Resolve on-the-job problems or to ask for advice form senior members of the team
  • Assist at any special ad-hoc functions, some of which may occur outside working hours
  • Report any customer complaints or compliments and take some remedial action if at all possible
  • Report immediately any incidents or accidents, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate
  • Carry out other reasonable tasks as directed by management

The Ideal Candidate

  • Good communication skills
  • Experience in working in a similar industry such as food service, catering or hospitality
  • Previous food handling experience
  • Ability to adhere to all health and safety practices
  • Strong customer service skills
  • High levels of personal hygiene and appearance

Desirable

  • Basic certification in general hygiene
  • Experience in working in an environment where compliance to standard is key

Package Description

 

  • Duties include: setting up food counters for a busy meal service, serving on counters and tills during service, pot wash and plate wash duties, cleaning and filling vending machines, hygiene and cleaning duties
  • We require all our staff to have great customer service skills so that we can continue to provide this level of service to our Clients and customers, so applicants will need to have good verbal communication skills
  • In addition, we require our staff to be versatile and flexible

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

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