Facilities Manager

Job Introduction

Sodexo have a fantastic opportunity for a Facilities Manager to join our team. This role is offered on a permanent basis and is home based , with regular travel covering Mid and North Wales, Chester, Stoke, Shrewsbury, Telford and surrounding areas. This role is known in business as a Regional Manager. 

The role will be responsible for managing a team, full day to day management of the contract activity within the designated area - West Midlands and Wales and to act as an interface between our client and the Account Manager/ Director. This role will typically involve 3 days out visiting offices per week.

To be successful in this role you should be experienced in working in a multi-service management position within soft services, have fantastic people and leadership skills along with having financial and commercial awareness. 

Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.

Role Responsibility

• Full accountability of all designated sites including operational service delivery, financial management, client relationships, compliance and people management  
• The overall accountability and responsibility for the day to day management, co-ordination and control of all contract activity within designated region, as set out in the contract service specification, work package C 
• To actively promote and maintain a positive health, safety and wellbeing culture within designated contractual region  
• Responsibility for rigorous management of regional P&L account 
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality 
• To maximise the profitability of the contract and manage costs effectively 
• Act as the operational interface between the client(s) and the Account Manager/Director (or equivalent) 
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site 
• Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values 
• Ensure that statutory requirements and company policies and procedures are followed and deadlines are met 
• Build long-term relationships with local customers and client representatives that add value and are based on mutual trust 
• Support the account manager/director (or equivalent) in the development of business strategy in line with current and emerging client needs 
• Contribute to and maintain sector and account development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated 
• Drive innovation and continuous improvement of people, systems, processes and services 
• Support the business development and regional management teams to identifying opportunities with other clients to maximise profit and growth 
• Embracing the principles of Collaborative Business Relationships (BS11000), in line with Sodexo’s vision and values 

The Ideal Candidate

• Previous experience of operational, multi-service management in a similar environment, ideally within a soft services industry
• Demonstrable experience of effective remote people management  
• Ability to interpret and effectively utilise financial and commercial information to the benefit of the account, the client, and the overall segment 
• Proficient in the use of mainstream Microsoft Office packages, including Word, Excel, Teams, and Outlook 
• Excellent numerical, interpersonal and verbal/written communication skills 
• Able to manage own time effectively, amid competing business demands, within a fast-paced operational area 
• Full clean UK driving licence.

Package Description

Up to £27,600 plus benefits 

Company car included 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

Working hours Monday to Friday 40 hours per week

All offers are subject to security clearance

This role is offered as a remote role with regular travel to West Midlands and Wales 

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process