Facilities Manager

Job Introduction

Are you an experienced Integrated facilities manager with excellent leadership and stakeholder management skills? Do you have a strong financial acumen and have managed a P&L contract in excess of €1.5m value? We might just have your next professional challenge available right here!

We are looking for a Facilities Manager for our pharmaceutical client’s site in Ringaskiddy, Co. Cork to manage cleaning, catering and maintenance service delivery and manage a team of 88 Sodexo staff.

We offer a competitive salary, a bonus and Sodexo employee benefits along with development and progression opportunities withing the company.

Role Responsibility

• Provide strategic leadership to the site & contract in order to deliver significant business growth.
• Be an ambassador for Vested Contract behaviour on site and ensure that Vested behaviours are displayed by all members of the team.
• Point of escalation and issue resolution for all issues on site.
• Pro-actively develop and build the Client relationships at site.
• To implement and maintain business improvement, process standardisation and improvement in all areas.
• To provide thought leadership on all IFM service delivery and act as an SME for service delivery of a total IFM offer.
• Responsible for delivery of business targets and maximising the profitability of the contract and deliver the required results.
• Liaison and co-ordination with in-country & regional management and operational teams.
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the Client receives services of the highest quality.
• Support the ROI operations lead in the development of business strategy in line with current and emerging Client needs.
• Responsible for the day to day delivery of services to Johnson & Johnson in line with a consistent approach across the ROI.
• To actively work across the ROI with other site leads and as part of our ROI operation.
• Interface and collaborate with the country team and SME’s.
• Ensure a safe, compliant environment for our teams and customers by ensuring processes are followed and gaps identified and escalated to resolution.
• Ensure consistent and effective governance at each site vs agreed Vested Contract criteria.
• Responsible for all operational problem resolution and issue escalation.
• Ensure forecasts are completed and track performance against budget taking appropriate actions to manage P&L in line with contract to maximise profit and control of costs.
• Measure KPI’s and service standards against agreed and obligated levels.
• Be an informed and authoritative point of contact for the key stakeholders at site to address any performance or operational issues.
• Full understanding of contractual MSA, LSA, guiding principles applicable to site under new Vested Contract agreement and delivery of content to site.
• Management of Health, Safety and Environmental Legislation relating to the building portfolio ensuring that: all statutory requirements and Sodexo policies and process are met; all associated records are maintained up to date; and with all relevant staff are trained and aware in its requirements and operation. In addition to foster and set goals that drive the QEHS culture for staff towards proactive rather than reactive systems.
• To work collaboratively with all central teams/SME’s to ensure a standardised, consistent and compliant approach is implemented in all service lines across all sites within micro region whilst delivering a fully compliant operation to our client.

The Ideal Candidate

Essential

• Proven experience in managing large site with multi-disciplined teams.
• Exceptional Client relationship management skills
• Development of commercially viable solutions based on rigorous techniques to understand Client and contractual needs.
• Ability to manage multiple workloads and shifting priorities in a fast-paced dynamic environment.
• Ability to interpret and utilise complex and varied financial and commercial information.
• Excellent interpersonal skills and ability to communicate effectively with customers, Clients and employees at all levels.
• Ability to achieve set standards and operate to performance criteria; for example, health and safety, hygiene.
• Self-motivated and able to work on own initiative within a team environment.
• Proven track record of initiating and leading demanding business change programmes.
• Excellent communication, negotiating, influencing and facilitating skills.
• Challenges the status-quo, innovative, willingness and with a ‘can do & improve’ attitude.

Desirable

• Experience of Hard and Soft FM contracts.
• Proven experience in managing P&L accounts in excess of €1.5m.
• Facilities, Engineering, Technical or Business qualification.
• Experience in a pharmaceutical industry or large Blue Chip company.

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.