Facilities Manager

Job Introduction

The Front of House manager manage all services within the soft facilities management operational business area including catering portering, mailroom, cleaning and reception services and will support the General Services manager to ensure standards of service detailed in the service level agreement, KPIs and within the schedules of the contractual terms and conditions are achieved, maintained and developed for assigned operational business area. You will also supervise all aspects of performance of an assigned group of direct reports including front of house colleagues, porters, mailroom operatives, cleaners and receptionist

Role Responsibility

• To continue to develop one’s own skills and knowledge within the position, including any required training courses
• To maintain excellent client/customer relationships
• To attend team briefs, huddles and meetings as required
• To attend your performance development review to discuss job standards and agree development activities
• To maintain a clean and tidy work area at all times
• To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
• To care for all available resources including equipment, materials and supplies as directed
• To adhere to cash policies and ensure the safekeeping on any cash handled
• To report any near miss occurrences, accidents or faulty equipment to management
• To ensure effective communication with line manager, team, customer and client organisation
• To maintain all areas of responsibility to the set service standards and in line with applicable service offer
• To supervise the team fairly and drive engagement

The Ideal Candidate

Essential:

• Previous experience of working in catering and/or Mess operational role
• Must be able to demonstrate effective verbal and written communication
• Able to work on own initiative within a team environment
• Able to demonstrate attention to detail and adherence to standards

Desirable:

• Experience of working within military environment
• Previous experience of effectively supervising a team

Package Description

Competitive salary of £27,100 plus benefits including pension, option to 'buy' additional flexible benefits such as holidays, healthcare and also included is a company car

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.